Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance A Rapp, TL Baker, DG Bachrach, J Ogilvie, LS Beitelspacher Journal of Retailing 91 (2), 358-369, 2015 | 571 | 2015 |
Social media technology use and salesperson performance: A two study examination of the role of salesperson behaviors, characteristics, and training J Ogilvie, R Agnihotri, A Rapp, K Trainor Industrial Marketing Management 75, 55-65, 2018 | 166 | 2018 |
Salesperson solution involvement and sales performance: The contingent role of supplier firm and customer–supplier relationship characteristics NG Panagopoulos, AA Rapp, JL Ogilvie Journal of Marketing 81 (4), 144-164, 2017 | 122 | 2017 |
Salespeople as knowledge brokers: a review and critique of the challenger sales model A Rapp, DG Bachrach, N Panagopoulos, J Ogilvie Journal of Personal Selling & Sales Management 34 (4), 245-259, 2014 | 110 | 2014 |
Is there a dark side of ambidexterity? Implications of dueling sales and service orientations CB Gabler, JL Ogilvie, A Rapp, DG Bachrach Journal of Service Research 20 (4), 379-392, 2017 | 102 | 2017 |
Can salespeople lead themselves? Thought self-leadership strategies and their influence on sales performance NG Panagopoulos, J Ogilvie Industrial Marketing Management 47, 190-203, 2015 | 98 | 2015 |
Do sales and service compete? The impact of multiple psychological climates on frontline employee performance J Ogilvie, A Rapp, DG Bachrach, R Mullins, J Harvey Journal of Personal Selling & Sales Management 37 (1), 11-26, 2017 | 71 | 2017 |
Frontline service employee compliance with customer special requests SE Beatty, J Ogilvie, WM Northington, MP Harrison, BB Holloway, S Wang Journal of Service Research 19 (2), 158-173, 2016 | 66 | 2016 |
When sales becomes service: The evolution of the professional selling role and an organic model of frontline ambidexterity DE Hughes, JL Ogilvie Journal of Service Research 23 (1), 22-32, 2020 | 56 | 2020 |
When time is sales: the impact of sales manager time allocation decisions on sales team performance AA Rapp, JA Petersen, DE Hughes, JL Ogilvie Journal of Personal Selling & Sales Management 40 (2), 132-148, 2020 | 40 | 2020 |
More than a showroom: Strategies for winning back online shoppers DG Bachrach, J Ogilvie, A Rapp, J Calamusa Palgrave Macmillan, 2016 | 28 | 2016 |
Translating sales effort into service performance: it's an emotional ride J Ogilvie, A Rapp, R Agnihotri, DG Bachrach Journal of Personal Selling & Sales Management 37 (2), 100-112, 2017 | 27 | 2017 |
A holistic perspective of sales research: areas of consideration to develop more comprehensive conceptual and empirical frameworks A Rapp, C Gabler, J Ogilvie Journal of Personal Selling & Sales Management 40 (4), 227-233, 2020 | 24 | 2020 |
Sales leadership icons and models: How comic book superheroes would make great sales leaders A Rapp, J Ogilvie, DG Bachrach Business Horizons 58 (3), 261-274, 2015 | 17 | 2015 |
“Too much” self-efficacy? Understanding the curvilinear consequences of between-person self-efficacy through a moderated-mediation model of perceived proximity and employee effort DG Bachrach, TL Rapp, AA Rapp, J Ogilvie Group & Organization Management 48 (6), 1544-1581, 2023 | 7 | 2023 |
Examining reactive customer engagement strategies in online shopping cart abandonment: A regulatory fit perspective J Ogilvie, K Lindsey, K Reynolds, WM Northington Rediscovering the Essentiality of Marketing: Proceedings of the 2015 Academy …, 2016 | 5 | 2016 |
CRM and social media A Rapp, J Ogilvie The Dark Side of CRM, 76-91, 2015 | 5 | 2015 |
Beitelspacher Lauren Skinner Perceived Customer Showrooming Behavior and the Effect on Retail Salesperson Self-Efficacy and Performance R Adam, L Baker Thomas, G Bachrach Daniel, O Jessica Journal of Retailing 91 (2), 2015 | 4 | 2015 |
Clusters of 16/32 bit minicomputers in high energy physics experiments at CERN P Baehler, JO Petersen, J Ogilvie, C Eck, A Lacourt, H Øverås, D Jacobs, ... Comput. Phys. Commun. 22 (CERN-DD-80-23), 285-292, 1981 | 4 | 1981 |
Riding the waves or rocking the boat? Benefits and unintended consequences of customer growth strategies AT Crecelius, JM Lawrence, JL Ogilvie, AA Rapp Industrial Marketing Management 107, 407-422, 2022 | 3 | 2022 |