| Context-aware systems: A literature review and classification J Hong, E Suh, SJ Kim Expert Systems with applications 36 (4), 8509-8522, 2009 | 835 | 2009 |
| A model for evaluating the effectiveness of CRM using the balanced scorecard J Kim, E Suh, H Hwang Journal of interactive Marketing 17 (2), 5-19, 2003 | 726 | 2003 |
| An LTV model and customer segmentation based on customer value: a case study on the wireless telecommunication industry H Hwang, T Jung, E Suh Expert systems with applications 26 (2), 181-188, 2004 | 721 | 2004 |
| Customer segmentation and strategy development based on customer lifetime value: A case study SY Kim, TS Jung, EH Suh, HS Hwang Expert systems with applications 31 (1), 101-107, 2006 | 545 | 2006 |
| Context-aware system for proactive personalized service based on context history J Hong, EH Suh, J Kim, SY Kim Expert Systems with Applications 36 (4), 7448-7457, 2009 | 338 | 2009 |
| Building the knowledge map: an industrial case study S Kim, E Suh, H Hwang Journal of knowledge management 7 (2), 34-45, 2003 | 337 | 2003 |
| Developing strategies for overcoming barriers to knowledge sharing based on conversational knowledge management: A case study of a financial company D Hong, E Suh, C Koo Expert systems with Applications 38 (12), 14417-14427, 2011 | 262 | 2011 |
| UbiDSS: a proactive intelligent decision support system as an expert system deploying ubiquitous computing technologies O Kwon, K Yoo, E Suh Expert systems with applications 28 (1), 149-161, 2005 | 125 | 2005 |
| An integrated approach toward strategic information systems planning SK Min, EH Suh, SY Kim The Journal of Strategic Information Systems 8 (4), 373-394, 1999 | 119 | 1999 |
| Customer list segmentation using the combined response model EH Suh, KC Noh, CK Suh Expert systems with Applications 17 (2), 89-97, 1999 | 109 | 1999 |
| A process‐based approach to knowledge‐flow analysis: a case study of a manufacturing firm S Kim, H Hwang, E Suh Knowledge and Process Management 10 (4), 260-276, 2003 | 106 | 2003 |
| A prediction model for the purchase probability of anonymous customers to support real time web marketing: a case study E Suh, S Lim, H Hwang, S Kim Expert Systems with Applications 27 (2), 245-255, 2004 | 77 | 2004 |
| Knowledge flow‐based business process redesign: applying a knowledge map to redesign a business process K Yoo, E Suh, KY Kim Journal of knowledge management 11 (3), 104-125, 2007 | 75 | 2007 |
| A maturity model based CoP evaluation framework: A case study of strategic CoPs in a Korean company J Lee, E Suh, J Hong Expert Systems with Applications 37 (3), 2670-2681, 2010 | 64 | 2010 |
| Prioritizing telecommunications technologies for long-range R&D planning to the year 2006 CK Suh, EH Suh, KC Baek IEEE Transactions on Engineering Management 41 (3), 264-275, 1994 | 64 | 1994 |
| A diagnosis framework for identifying the current knowledge sharing activity status in a community of practice S Kim, J Hong, E Suh Expert Systems with Applications 39 (18), 13093-13107, 2012 | 56 | 2012 |
| Analytic hierarchy process: It can work for group decision support systems H Choi, E Suh, C Suh Computers & industrial engineering 27 (1-4), 167-171, 1994 | 53 | 1994 |
| A feasibility test model for new telecom service development using MCDM method: A case study of video telephone service in Korea Y Oh, E Suh, J Hong, H Hwang Expert Systems with Applications 36 (3), 6375-6388, 2009 | 50 | 2009 |
| Building a Knowledge Brokering System using social network analysis: A case study of the Korean financial industry S Kim, E Suh, Y Jun Expert systems with Applications 38 (12), 14633-14649, 2011 | 48 | 2011 |
| Human resource management expert systems technology DH Byun, EH Suh Expert Systems 11 (2), 109-119, 1994 | 34 | 1994 |
