An exploratory study of competencies required to cocreate memorable customer experiences in the hospitality industry S Bharwani, J Vinnie Hospitality marketing and consumer behavior, 159-185, 2017 | 379 | 2017 |
Challenges for the global hospitality industry: an HR perspective S Bharwani, N Butt Worldwide hospitality and tourism themes, 2012 | 210 | 2012 |
Competencies of hotel general managers: a conceptual framework S Bharwani, P Talib International Journal of Contemporary Hospitality Management, 2017 | 172 | 2017 |
Risk identification and analysis in the hospitality industry: Practitioners' perspectives from India S Bharwani, D Mathews Worldwide Hospitality and Tourism Themes 4 (5), 410-427, 2012 | 71 | 2012 |
Customer service innovations in the Indian hospitality industry S Bharwani, D Mathews Worldwide Hospitality and Tourism Themes 8 (4), 416-431, 2016 | 61 | 2016 |
Post-pandemic pressures to pivot: tech transformations in luxury hotels S Bharwani, D Mathews Worldwide Hospitality and Tourism Themes 13 (5), 569-583, 2021 | 40 | 2021 |
Techno-business strategies for enhancing guest experience in luxury hotels: a managerial perspective S Bharwani, D Mathews Worldwide Hospitality and Tourism Themes 13 (2), 168-185, 2021 | 30 | 2021 |
Sustainable luxury: from an oxymoron to a tautology–the case of the Indian luxury hospitality industry S Bharwani, D Mathews Worldwide Hospitality and Tourism Themes 15 (3), 231-248, 2023 | 20 | 2023 |
Business model innovation in the Indian hospitality industry: A study of the willingness to outsource specialty restaurants in luxury hotels S Bharwani, D Mathews, AS Ghura Worldwide Hospitality and Tourism Themes, 2019 | 14 | 2019 |
Hospitality innovations in the emerging experience economy: a case study of the Oberoi Resorts S Bharwani Hospitality, Travel, and Tourism: Concepts, Methodologies, Tools, and …, 2015 | 8 | 2015 |
Successful Hospitality Innovations–Case study of Oberoi Resorts S Bharwani Institute for International Management and Technology, The 2nd International …, 2007 | 4 | 2007 |
Reflection as a Process From Theory to Practice S Bharwani, D Musunuri Advanced Methodologies and Technologies in Modern Education Delivery, 129-141, 2019 | 3 | 2019 |
The Oberoi resorts: luxury redefined S Bharwani Emerald Emerging Markets Case Studies 1 (3), 1-18, 2011 | 3 | 2011 |
Decoding the strategic growth challenges faced by the Indian hospitality sector. D Musunuri, S Bharwani Journal of Services Research 14 (1), 2014 | 2 | 2014 |
Leadership Development in The Hospitality Industry: Perspectives From India S Bharwani The Indian Hospitality Industry, 125-154, 2017 | 1 | 2017 |
An exploratory study of competencies required to co‐create memorable customer experiences in the hospitality industry S Bharwani, V Jauhari International Journal of Contemporary Hospitality Management 25 (6), 823-843, 2013 | | 2013 |