| Personality orientations, emotional states, customer satisfaction, and intention to repurchase J Gountas, S Gountas Journal of business research 60 (1), 72-75, 2007 | 319 | 2007 |
| Celebrity influences on consumer decision making: New insights and research directions M Moraes, J Gountas, S Gountas, P Sharma Journal of marketing management 35 (13-14), 1159-1192, 2019 | 125 | 2019 |
| Testing airline passengers' responses to flight attendants' expressive displays: The effects of positive affect S Gountas, MT Ewing, JI Gountas Journal of Business Research 60 (1), 81-83, 2007 | 81 | 2007 |
| Exploring the associations between standards for service delivery (organisational culture), co-worker support, self-efficacy, job satisfaction and customer orientation in the … S Gountas, J Gountas, FT Mavondo Australian Journal of Management 39 (1), 107-126, 2014 | 76 | 2014 |
| Looking beyond traditional measures of advertising impact: Using neuroscientific methods to evaluate social marketing messages J Gountas, S Gountas, J Ciorciari, P Sharma Journal of Business Research 105, 121-135, 2019 | 71 | 2019 |
| Desire for fame: scale development and association with personal goals and aspirations J Gountas, S Gountas, RA Reeves, L Moran Psychology & Marketing 29 (9), 680-689, 2012 | 70 | 2012 |
| Delivering good service: Personal resources, job satisfaction and nurses’‘customer’(patient) orientation S Gountas, J Gountas, G Soutar, F Mavondo Journal of advanced nursing 70 (7), 1553-1563, 2014 | 68 | 2014 |
| A new psychographic segmentation method using Jungian MBTI variables in the tourism industry. JY Gountas, S Gountas Consumer psychology of tourism, hospitality and leisure. Volume 2, 215-229, 2001 | 47 | 2001 |
| How the ‘warped’relationships between nurses' emotions, attitudes, social support and perceived organizational conditions impact customer orientation S Gountas, J Gountas Journal of Advanced Nursing 72 (2), 283-293, 2016 | 33 | 2016 |
| THE INFLUENCE OF CONSUMERS'EMOTIONS ON THEIR SERVICE PRODUCT EVALUATION S Gountas, JY Gountas Tourism Analysis 8 (2), 125-128, 2003 | 30 | 2003 |
| Exploring consumers' responses to service providers' positive affective displays S Gountas, MT Ewing, JI Gountas International Journal of Culture, Tourism and Hospitality Research 1 (1), 97-109, 2007 | 26 | 2007 |
| Western firms' successful and unsuccessful business models in China T Chan, S Gountas, L Zhang, B Handley Journal of Business Research 69 (10), 4150-4160, 2016 | 15 | 2016 |
| Celebrity worship, desire for fame, materialism, and social media use R Reeves, C Lemons, A Clements, J Gountas, S Gountas annual meeting of the Southeastern Psychological Association, Atlanta, GA, 2013 | 12 | 2013 |
| Exploring the effects of perceived service provider sincerity on consumers' emotional state and satisfaction during service consumption S Gountas, F Mavondo, M Ewing, J Gountas Tourism Analysis 16 (4), 393-403, 2011 | 10 | 2011 |
| An investigation of the EEG correlates associated with viewing alcohol and drug related behaviours on social media S Gountas, J Ciorciari, J Gountas, S Huddle International Journal of Psychophysiology 94, 251-251, 2014 | 8 | 2014 |
| The softer side of services: exploring the effect of sincerity and emotional contagion on satisfaction S Gountas, MT Ewing Australian and New Zealand Marketing Academy Conference 2003, 625-636, 2003 | 6 | 2003 |
| Emotions, sincerity and consumer satisfaction S Gountas, FT Mavondo Australian and New Zealand Marketing Academy Conference 2005, 82-88, 2005 | 5 | 2005 |
| Creating emotional platforms S Gountas Co-creation in tourist experiences, 10-21, 2017 | 4 | 2017 |
| Personality and motivation matter in touring holidays: a preliminary investigation into heterogeneity among touring travelers J Gountas, S Dolnicar, S Gountas Tourism analysis 16 (3), 329-342, 2011 | 4 | 2011 |
| Motives of touring independent travellers J Gountas, S Gountas Proceedings of Australian and New Zealand Marketing Academy conference, 2010 | 4 | 2010 |
