Consumer trust, value, and loyalty in relational exchanges D Sirdeshmukh, J Singh, B Sabol Journal of marketing 66 (1), 15-37, 2002 | 6916 | 2002 |
Agency and trust mechanisms in consumer satisfaction and loyalty judgments J Singh, D Sirdeshmukh Journal of the Academy of marketing Science 28, 150-167, 2000 | 2869 | 2000 |
The effects of slack resources and environmentalthreat on product exploration and exploitation GB Voss, D Sirdeshmukh, ZG Voss Academy of Management journal 51 (1), 147-164, 2008 | 1143 | 2008 |
Investigating industry context effects in consumer-firm relationships: preliminary results from a dispositional approach E Nijssen, J Singh, D Sirdeshmukh, H Holzmüeller Journal of the Academy of Marketing Science 31, 46-60, 2003 | 202 | 2003 |
Agency and trust mechanisms in relational exchanges J Singh, D Sirdeshmukh Journal of the academy of marketing science 28 (1), 150-167, 2000 | 176 | 2000 |
Peripheral persuasion and brand choice PW Miniard, D Sirdeshmukh, DE Innis Journal of Consumer Research 19 (2), 226-239, 1992 | 152 | 1992 |
Reducing competitive ad interference HR Unnava, D Sirdeshmukh Journal of Marketing Research 31 (3), 403-411, 1994 | 110 | 1994 |
Mood as a determinant of postconsumption product evaluations: Mood effects and their dependency on the affective intensity of the consumption experience PW Miniard, S Bhatla, D Sirdeshmukh Journal of Consumer Psychology 1 (2), 173-195, 1992 | 110 | 1992 |
Drivers of user loyalty intention and commitment to a search engine: An exploratory study D Sirdeshmukh, NB Ahmad, MS Khan, NJ Ashill Journal of Retailing and Consumer Services 44, 71-81, 2018 | 47 | 2018 |
The Effects of Missing Information on Consumer Product Evaluations. D Sirdeshmukh, HR Unnava Advances in consumer research 19 (1), 1992 | 15 | 1992 |
Patient satisfaction/dissatisfaction and post-exchange actions in the high-blood pressure prescription drug market: a preliminary report D Sirdeshmukh, DS Pathak, S Kucukarslan, R Segal, KL Kier, SL Aversa Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior 4 …, 1991 | 15 | 1991 |
The vulnerable consumer in the high blood pressure drug market: bothered but satisfied? DS Pathak, S Kucukarslan, D Sirdeshmukh, R Segal Advances in Consumer Research 20 (1), 1993 | 14 | 1993 |
The Web of trust: Joint influence of online, frontline, and company policies on consumer trust, value and loyalty D Sirdeshmukh, J Singh Case Western Reserve University, Weatherhead School of Management, Cleveland …, 2003 | 6 | 2003 |
The influence of trust on consumer loyalty: testing underlying mechanisms D Sirdeshmukh, J Singh, BA Sabol American Marketing Association. Conference Proceedings 10, 86, 1999 | 6 | 1999 |
Medication adherence apparatus and methods of use D Sirdeshmukh, N Wiegandt, AK Krishnamurthy, JV Kokal, R Benkowski, ... US Patent 11,826,314, 2023 | 5 | 2023 |
Global trust and its role in understanding satisfaction--loyalty relationships E Nijssen, H Holzmuller, J Singh, D Sirdeshmukh American Marketing Association. Conference Proceedings 10, 87, 1999 | 5 | 1999 |
Medication adherence apparatus and methods of use D Sirdeshmukh, N Wiegandt, AK Krishnamurthy, JV Kokal, R Benkowski, ... US Patent 10,888,502, 2021 | 4 | 2021 |
A cross-national study of consumer-firm exchange relationships within the context of market milieus P Lentz, D Sirdeshmukh, EJ Nijssen, H Holzmüller, J Singh [Sl]: American Marketing Association, 2005 | 3 | 2005 |
Towards a Dispositional Approach for Investigating Industrial Context Effects in Consumer-Firm Relationships EJ Nijssen, J Singh, D Sirdeshmukh, H Holzmuller | 3 | 2003 |
A Tale of Two Orientations-Market Orientation and Consumers’ Orientation Revisited A Lammerts, DKT Pferdekämper, HH Holzmüller, E Nijssen, ... Universitat Dortmund-Marketing-Arbeitspapiere, Dortmund, 1-55, 2001 | 3 | 2001 |