| Effects of service experience attributes on customer attitudes and behaviours: The case of New Zealand café industry M Zhang, PBC Kim, W Goodsir Journal of Hospitality Marketing & Management 28 (1), 28-50, 2019 | 59 | 2019 |
| Journalistic integrity or arbiter of taste? The case study of restaurant critic Peter Calder W Goodsir, L Neill, D Williamson, A Brown Journal of Hospitality and Tourism Management 21, 127-133, 2014 | 18 | 2014 |
| Strategy communication in family-owned restaurants: Ad Hoc and Ad-Lib G Rosalin, J Poulston, W Goodsir International Journal of Hospitality & Tourism Administration 17 (2), 101-122, 2016 | 17 | 2016 |
| The role of academic literacy in post-graduate hospitality education P Strauss, W Goodsir Ako Aotearoa Northern Regional Hub Project Fund, 2010 | 11 | 2010 |
| Managing employee customer service interpersonal exchanges in the hospitality industry: A New Zealand hotel case study W Goodsir Auckland University of Technology, 2008 | 10 | 2008 |
| Media images and the gendered representation of chefs A McIntosh, C Harris, W Goodsir Research in Hospitality Management 10 (1), 1-6, 2020 | 9 | 2020 |
| Automation of the fast-food industry: Gen Z perspectives of self-service kiosks versus employee service Q Yang, W Goodsir, J Poulston School of Hospitality & Tourism, Auckland University of Technology, 2019 | 9 | 2019 |
| The Manager’s perspectives on the implementation of environmental management systems (EMS) in New Zealand hotels BHM Ustad, C Liu, W Goodsir, H Hotel New Zealand Tourism and Hospitality Research Conference, 24-26, 2010 | 7 | 2010 |
| Strategy communication in family owned restaurants: an informal business J Poulston, G Rosalin, W Goodsir Tourism and Global Change: On the Edge of Some thing Big, Conference Proceedings, 2013 | 3 | 2013 |
| Employee control or controlled employees: Is everyone marching to the same beat? W Goodsir CAUTHE 2009: See Change: Tourism & Hospitality in a Dynamic World, 798-822, 2009 | 2 | 2009 |
| Psychosocial factors impacting job dissatisfaction and burnout in New Zealand’s hospitality industry LJ Neill, D Williamson, L Powell, W Goodsir The Association of Industrial Relations Academics of Australia and New …, 2015 | 1 | 2015 |
| Bureaucratic culture or culture of bureaucracy, the governance of customer service employees: A case study of New Zealand hotels W Goodsir, I Ryan, M Lück, E Roberts 18th Annual Council for Australian Tourism and Hospitality University …, 2008 | 1 | 2008 |
| Managing during a disaster: Anatomy of decision-making during the Japan 2011 earthquake and tsunami W Goodsir CAUTHE 2020: 20: 20 Vision: New Perspectives on the Diversity of Hospitality …, 2020 | | 2020 |
| Image portrayal of male and female chefs in New Zealand lifestyle magazines B Chen, A McIntosh, C Harris, W Goodsir CAUTHE 2020: 20: 20 Vision: New Perspectives on the Diversity of Hospitality …, 2020 | | 2020 |
| Effects of service experience attributes on customer attitudes and behaviours: the case of New Zealand café industry. ZM Zhang Miao, BCP Kim BeomCheol [Kim, W Goodsir | | 2019 |
| Values for sale: Hospitality values meet economic rationality W Goodsir Critical Hospitality Symposium II: Hospitality IS Society, 2018 | | 2018 |
| Gender metaphors in visual images of chefs B Chen, A McIntosh, C Harris, W Goodsir Critical Hospitality Symposium II: Hospitality IS Society, 2018 | | 2018 |
| Phronēsis: Putting Wisdom into Action. An Aristotelian Perspective of Management Wisdom in the Hotel Industry W Goodsir Auckland University of Technology, 2018 | | 2018 |
| Where is the meaning we have lost in hospitality? Turning the light on the values we live and work by WE Goodsir, E Rasmussen, C Ingley Council on Hotel, Restaurant, and Institutional Education (CHRiE), 2015 | | 2015 |
| Journalist Integrity or Arbiters of Taste: The Case Study of Restaurant Critic Peter Calder DD Williamson, W Goodsir, L Neill, A Brown Elsevier, 2014 | | 2014 |
