| A review of healthcare service quality dimensions and their measurement R Upadhyai, AK Jain, H Roy, V Pant Journal of Health Management 21 (1), 102-127, 2019 | 166 | 2019 |
| Health care service quality: a journey so far R Upadhyai, N Upadhyai, AK Jain, H Roy, V Pant Benchmarking: An International Journal 27 (6), 1893-1927, 2020 | 19 | 2020 |
| Development and validation of a scale for measuring hospital service quality: a dyadic approach R Upadhyai, N Upadhyai, AK Jain, G Chopra, H Roy, V Pant Journal of Health Research 36 (3), 473-483, 2022 | 8 | 2022 |
| Participants’ perspectives on healthcare service quality in multispecialty hospitals: a qualitative approach R Upadhyai, AK Jain, H Roy, V Pant Journal of Health Management 22 (3), 446-465, 2020 | 5 | 2020 |
| Pizza Italia–Indian pizza brand in the battle of David vs Goliath H Chauhan, P Panday, R Upadhyai, GP Shukla Emerald Emerging Markets Case Studies 14 (1), 1-18, 2024 | | 2024 |
| Service quality measurement in multispecialty hospitals in India: a dyadic approach R Upadhyai College of Management and Economic Studies, UPES, Dehradun, 2021 | | 2021 |
| Service quality measurement in multispecialty hospitals in India R Upadhyai Dehradun, 0 | | |
Dr. Arvind Kumar JainProfessor of Marketing, University of Petroleum & Energy Studies, Dehradun在 ddn.upes.ac.in 的电子邮件经过验证
