| Digital transformation challenges: strategies emerging from a multi-stakeholder approach F Brunetti, DT Matt, A Bonfanti, A De Longhi, G Pedrini, G Orzes The TQM Journal 32 (4), 697-724, 2020 | 395 | 2020 |
| The impact of the Covid-19 pandemic on customer experience design: The hotel managers’ perspective A Bonfanti, V Vigolo, G Yfantidou International Journal of Hospitality Management 94, 102871, 2021 | 195 | 2021 |
| Italian craft firms between digital manufacturing, open innovation, and servitization A Bonfanti, M Del Giudice, A Papa Journal of the Knowledge Economy 9, 136-149, 2018 | 100 | 2018 |
| Effective public speaking: a conceptual framework in the corporate-communication field C Baccarani, A Bonfanti Corporate Communications: An International Journal 20 (3), 375-390, 2015 | 65 | 2015 |
| Industrial digitalization. A systematic literature review and research agenda DT Matt, G Pedrini, A Bonfanti, G Orzes European Management Journal 41 (1), 47-78, 2023 | 64 | 2023 |
| The perceptions of Italian farmers’ market shoppers and strategic directions for customer-company-territory interaction (CCTI) F Cassia, M Ugolini, A Bonfanti, C Cappellari Procedia-Social and Behavioral Sciences 58, 1008-1017, 2012 | 51 | 2012 |
| A conceptual service quality map: The value of a wide opened perspective C Baccarani, M Ugolini, A Bonfanti Atti del Convegno Organizational Excellence in Service, University of …, 2010 | 41 | 2010 |
| Cultural insights of CSI: how do Italian and Iranian firms differ? R Canestrino, A Bonfanti, L Oliaee Journal of Innovation and Entrepreneurship 4, 1-9, 2015 | 37 | 2015 |
| The effect of signage and emotions on satisfaction with the servicescape: An empirical investigation in a healthcare service setting V Vigolo, A Bonfanti, R Sallaku, J Douglas Psychology & Marketing 37 (3), 408-417, 2020 | 36 | 2020 |
| The contribution of manufacturing companies to the achievement of sustainable development goals: An empirical analysis of the operationalization of sustainable business models A Bonfanti, G Mion, F Brunetti, A Vargas‐Sánchez Business Strategy and the Environment 32 (4), 2490-2508, 2023 | 33 | 2023 |
| Effects of customer education in terms of customer perceived value: the role of customer evaluation skills A Bonfanti, F Brunetti Sinergie Italian Journal of Management 33 (May-Aug), 219-238, 2015 | 33 | 2015 |
| Social entrepreneurship and corporate architecture: evidence from Italy A Bonfanti, E Battisti, L Pasqualino Management Decision 54 (2), 390-417, 2016 | 32 | 2016 |
| Dimensions and triggers of memorable tourism experiences: evidence from Italian social enterprises P Castellani, A Bonfanti, R Canestrino, P Magliocca The TQM Journal 32 (6), 1115-1138, 2020 | 31 | 2020 |
| Designing a memorable in-store customer shopping experience: practical evidence from sports equipment retailers A Bonfanti, G Yfantidou International journal of retail & distribution management 49 (9), 1295-1311, 2021 | 30 | 2021 |
| Hotel responses to guests’ online reviews: An exploratory study on communication styles A Bonfanti, V Vigolo, F Negri Information and Communication Technologies in Tourism 2016: Proceedings of …, 2016 | 28 | 2016 |
| Towards an approach to signage management quality (SMQ) A Bonfanti Journal of Services Marketing 27 (4), 312-321, 2013 | 28 | 2013 |
| Customer experience management strategies in upscale restaurants: Lessons from the Covid-19 pandemic A Bonfanti, V Vigolo, G Yfantidou, R Gutuleac International Journal of Hospitality Management 109, 103416, 2023 | 27 | 2023 |
| Characterizing the mission statements of benefit corporations: Empirical evidence from Italy G Mion, CR Loza Adaui, A Bonfanti Business Strategy and the Environment 30 (4), 2160-2172, 2021 | 27 | 2021 |
| The effect of performance quality and customer education on attitudinal loyalty: A cross-country study of opera festival attendees V Vigolo, A Bonfanti, F Brunetti Nonprofit and Voluntary Sector Quarterly 48 (6), 1272-1295, 2019 | 26 | 2019 |
| Quality and perceived value in career guidance e-services N Cobelli, A Bonfanti, S Cubico, G Favretto International Journal of Quality and Service Sciences 11 (1), 53-68, 2019 | 24 | 2019 |
Federico BrunettiProfessore di Economia e Gestione delle Imprese, Università di Verona在 univr.it 的电子邮件经过验证
