Understanding service convenience LL Berry, K Seiders, D Grewal Journal of marketing 66 (3), 1-17, 2002 | 2667 | 2002 |
Do satisfied customers buy more? Examining moderating influences in a retailing context K Seiders, GB Voss, D Grewal, AL Godfrey Journal of marketing 69 (4), 26-43, 2005 | 1573 | 2005 |
SERVCON: development and validation of a multidimensional service convenience scale K Seiders, GB Voss, AL Godfrey, D Grewal Journal of the academy of Marketing Science 35, 144-156, 2007 | 809 | 2007 |
Service fairness: What it is and why it matters K Seiders, LL Berry Academy of Management Perspectives 12 (2), 8-20, 1998 | 733 | 1998 |
Attention, retailers! How convenient is your convenience strategy? K Seiders, LL Berry, LG Gresham MIT Sloan Management Review 41 (3), 79, 2000 | 658 | 2000 |
Obesity and the role of food marketing: A policy analysis of issues and remedies K Seiders, RD Petty Journal of Public Policy & Marketing 23 (2), 153-169, 2004 | 311 | 2004 |
Opportunities for innovation in the delivery of interactive retail services LL Berry, RN Bolton, CH Bridges, J Meyer, A Parasuraman, K Seiders Journal of Interactive Marketing 24 (2), 155-167, 2010 | 289 | 2010 |
How complementarity and substitution alter the customer satisfaction–repurchase link GB Voss, A Godfrey, K Seiders Journal of Marketing 74 (6), 111-127, 2010 | 265 | 2010 |
Serving unfair customers LL Berry, K Seiders Business Horizons 51 (1), 29-37, 2008 | 265 | 2008 |
Enough is enough! The fine line in executing multichannel relational communication A Godfrey, K Seiders, GB Voss Journal of Marketing 75 (4), 94-109, 2011 | 245 | 2011 |
Innovations in access to care: a patient-centered approach LL Berry, K Seiders, SS Wilder Annals of internal medicine 139 (7), 568-574, 2003 | 203 | 2003 |
The impact of supercenters on traditional food retailers in four markets K Seiders, C Simonides, DJ Tigert International Journal of Retail & Distribution Management 28 (4/5), 181-193, 2000 | 155 | 2000 |
Motivating customers to adhere to expert advice in professional services: a medical service context K Seiders, AG Flynn, LL Berry, KL Haws Journal of Service Research 18 (1), 39-58, 2015 | 129 | 2015 |
Exploring the effect of retail sector and firm characteristics on retail price promotion strategy GB Voss, K Seiders Journal of Retailing 79 (1), 37-52, 2003 | 114 | 2003 |
Is the price right? Understanding contingent processing in reference price formation MS Yadav, K Seiders Journal of Retailing 74 (3), 311-329, 1998 | 112 | 1998 |
For love and money: The common traits of successful retailers LL Berry, K Seiders, LG Gresham Organizational Dynamics 26 (2), 7-23, 1997 | 88 | 1997 |
Impact of market entry and competitive structure on store switching/store loyalty K Seiders, DJ Tigert The International Review of Retail, Distribution and Consumer Research 7 (3 …, 1997 | 68 | 1997 |
Taming the obesity beast: children, marketing, and public policy considerations K Seiders, RD Petty Journal of Public Policy & Marketing 26 (2), 236-242, 2007 | 62 | 2007 |
Children's use of on‐package nutritional claim information EG Miller, K Seiders, M Kenny, ME Walsh Journal of Consumer Behaviour 10 (3), 122-132, 2011 | 44 | 2011 |
Price Awareness of Consumers Exposed to Intense Retail Rivalry: A Field Study. K Seiders, CL Costley Advances in Consumer Research 21 (1), 1994 | 31 | 1994 |