| Investigating electronic word-of-mouth effects on online discussion forums: The role of perceived positive electronic word-of-mouth review credibility WH Chih, KY Wang, LC Hsu, SC Huang Cyberpsychology, Behavior, and Social Networking 16 (9), 658-668, 2013 | 170 | 2013 |
| The influence of web aesthetics on customers’ PAD SH Chang, WH Chih, DK Liou, LR Hwang Computers in Human Behavior 36, 168-178, 2014 | 163 | 2014 |
| The mediation of cognitive attitude for online shopping SH Chang, WH Chih, DK Liou, YT Yang Information Technology & People 29 (3), 618-646, 2016 | 159 | 2016 |
| Building customer commitment in business-to-business markets SH Chang, KY Wang, WH Chih, WH Tsai Industrial marketing management 41 (6), 940-950, 2012 | 146 | 2012 |
| The antecedents of consumer online buying impulsiveness on a travel website: Individual internal factor perspectives WH Chih, CHJ Wu, HJ Li Journal of Travel & Tourism Marketing 29 (5), 430-443, 2012 | 137 | 2012 |
| The study of the antecedents of knowledge sharing behavior: The empirical study of Yambol online test community DK Liou, WH Chih, CY Yuan, CY Lin Internet Research 26 (4), 845-868, 2016 | 123 | 2016 |
| From disconfirmation to switching: an empirical investigation of switching intentions after service failure and recovery WH Chih, KY Wang, LC Hsu, IS Cheng The Service Industries Journal 32 (8), 1305-1321, 2012 | 92 | 2012 |
| Effects of web site characteristics on customer loyalty in B2B e-commerce: evidence from Taiwan LC Hsu, KY Wang, WH Chih The Service Industries Journal 33 (11), 1026-1050, 2013 | 91 | 2013 |
| Retaining customers after service failure recoveries: a contingency model KY Wang, LC Hsu, WH Chih Managing Service Quality 24 (4), 318-338, 2014 | 88 | 2014 |
| Antecedents of information seeking and sharing on social networking sites: An empirical study of Facebook users J Junaidi USC Annenberg, 2020 | 82 | 2020 |
| Investigating information sharing behavior: the mediating roles of the desire to share information in virtual communities DK Liou, WH Chih, LC Hsu, CY Huang Information Systems and e-Business Management 14, 187-216, 2016 | 81 | 2016 |
| The study of the antecedents and outcomes of attitude toward organizational change WHW Chih, FH Yang, CK Chang Public Personnel Management 41 (4), 597-617, 2012 | 76 | 2012 |
| Investigating the ripple effect in virtual communities: An example of Facebook Fan Pages LC Hsu, KY Wang, WH Chih, KY Lin Computers in Human Behavior 51, 483-494, 2015 | 69 | 2015 |
| Information privacy, consumer alienation, and lurking behavior in social networking sites J Ortiz, WH Chih, FS Tsai Computers in Human Behavior 80, 143-157, 2018 | 65 | 2018 |
| The study of the antecedent factors of organisational commitment for high-tech industries in Taiwan WH Chih, YA Lin Total Quality Management 20 (8), 799-815, 2009 | 57 | 2009 |
| The antecedents and consequences of the perceived positive eWOM review credibility WH Chih, LC Hsu, J Ortiz Industrial Management & Data Systems 120 (6), 1217-1243, 2020 | 55 | 2020 |
| The role of trust in customer online shopping behavior: Perspective of technology acceptance model TW Tang, WH Chi Proceedings of NAACSOS Conference, 2005 | 55 | 2005 |
| The contradiction of trust and uncertainty from the viewpoint of swift guanxi TS Chiu, WH Chih, J Ortiz, CY Wang Internet Research 28 (3), 716-745, 2018 | 52 | 2018 |
| Investigating community members’ eWOM effects in Facebook fan page LC Hsu, WH Chih, DK Liou Industrial Management & Data Systems 116 (5), 978-1004, 2016 | 52 | 2016 |
| Understanding virtual community members’ relationships from individual, group, and social influence perspectives WH Chih, LC Hsu, DK Liou Industrial Management & Data Systems 117 (6), 990-1010, 2017 | 51 | 2017 |
