| Computer intrusion: Detecting masquerades M Schonlau, W DuMouchel, WH Ju, AF Karr, M Theus, Y Vardi Statistical science, 58-74, 2001 | 602 | 2001 |
| Bayesian indoor positioning systems D Madigan, E Einahrawy, RP Martin, WH Ju, P Krishnan, ... Proceedings IEEE 24th Annual Joint Conference of the IEEE Computer and …, 2005 | 549 | 2005 |
| A system for LEASE: Location estimation assisted by stationary emitters for indoor RF wireless networks P Krishnan, AS Krishnakumar, WH Ju, C Mallows, S Gamt IEEE infocom 2004 2, 1001-1011, 2004 | 456 | 2004 |
| Automated workflow method for assigning work items to resources D Burok, AD Flockhart, JM Landwehr, CL Mallows, SJ Qutub, R Sitkowski, ... US Patent 6,707,903, 2004 | 180 | 2004 |
| System and method for displaying call flows and call statistics F Chen, L Denby, WH Ju, JM Landwehr, H Vatter US Patent 8,938,059, 2015 | 175 | 2015 |
| A hybrid high-order Markov chain model for computer intrusion detection WH Ju, Y Vardi Journal of Computational and Graphical Statistics 10 (2), 277-295, 2001 | 159 | 2001 |
| Estimating the location of inexpensive wireless terminals by using signal strength measurements WH Ju, AS Krishnakumar, P Krishnan, JM Landwehr, CL Mallows US Patent 7,389,114, 2008 | 57 | 2008 |
| Sparse bayesian classifiers for text categorization S Eyheramendy, A Genkin, WH Ju, DD Lewis, D Madigan Journal of Intelligence Community Research and Development 13, 2003 | 51 | 2003 |
| Method and apparatus for positioning a set of terminals in an indoor wireless environment WH Ju, AS Krishnakumar, P Krishnan, D Madigan US Patent 7,403,784, 2008 | 27 | 2008 |
| System initiated dialog adjustment D Skiba, R Klemm, P Tendick, GW Erhart, WH Ju US Patent 10,003,692, 2018 | 25 | 2018 |
| Mechanism for work assignment in a graph-based contact center RC Steiner, WH Ju US Patent 9,930,179, 2018 | 20 | 2018 |
| Location estimation in wireless networks: A Bayesian approach D Madigan, WH Ju, P Krishnan, AS Krishnakumar, I Zorych Statistica Sinica, 495-522, 2006 | 20 | 2006 |
| Mechanism for creation and utilization of an attribute tree in a contact center RC Steiner, WH Ju US Patent 9,569,751, 2017 | 13 | 2017 |
| Enhanced digital messaging G Erhart, R Klemm, WH Ju, M Sisselman, A Hirano US Patent 11,418,648, 2022 | 11 | 2022 |
| Enhanced digital messaging G Erhart, R Klemm, WH Ju, M Sisselman, A Hirano US Patent 11,190,469, 2021 | 11 | 2021 |
| Enhanced digital messaging G Erhart, R Klemm, WH Ju, M Sisselman, A Hirano US Patent 11,064,074, 2021 | 11 | 2021 |
| Social messaging hold and wait treatment systems D Skiba, R Klemm, P Tendick, GW Erhart, WH Ju US Patent 10,425,363, 2019 | 11 | 2019 |
| Statistical methods for complex event processing and real time decision making PH Tendick, L Denby, WH Ju Wiley Interdisciplinary Reviews: Computational Statistics 8 (1), 5-26, 2016 | 10 | 2016 |
| On-topic monitor D Skiba, GW Erhart, P Tendick, WH Ju US Patent 9,894,206, 2018 | 7 | 2018 |
| Graph database for a contact center RC Steiner, WH Ju US Patent App. 14/290,657, 2015 | 7 | 2015 |
