| Intellectual structure of consumer complaining behavior (CCB) research: A bibliometric analysis SD Arora, A Chakraborty Journal of business research 122, 60-74, 2021 | 88 | 2021 |
| Polarization and social media: A systematic review and research agenda SD Arora, GP Singh, A Chakraborty, M Maity Technological Forecasting and Social Change 183, 121942, 2022 | 49 | 2022 |
| Legitimate and illegitimate consumer complaining behavior: a review and taxonomy SD Arora, A Chakraborty Journal of Services Marketing 34 (7), 921-937, 2020 | 32 | 2020 |
| Hotel pricing at tourist destinations–A comparison across emerging and developed markets SD Arora, S Mathur Tourism Management Perspectives 35, 100724, 2020 | 20 | 2020 |
| Negative word of mouth: A systematic review and research agenda SD Arora, DD Gupta, GS Naylor Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior …, 2021 | 14 | 2021 |
| Effect of airline choice and temporality on flight delays SD Arora, S Mathur Journal of Air Transport Management 86, 101813, 2020 | 14 | 2020 |
| The role of for-profit firms in disaster management: A typology SD Arora, A Chakraborty Journal of Macromarketing 41 (4), 675-698, 2021 | 10 | 2021 |
| Consumer complaining behavior: a paradigmatic review SD Arora, A Chakraborty Philosophy of Management 20, 113-134, 2021 | 8 | 2021 |
| Uncovering the knowledge structure of the fan-sporting object relationship: a bibliometric analysis G Pal Singh, A Chakraborty, SD Arora Sport Management Review 26 (2), 181-202, 2023 | 3 | 2023 |
| Managing adversity: Brands and COVID-19 A Chakraborty, SD Arora Vikalpa 47 (2), 106-115, 2022 | 3 | 2022 |
| Consumer proactive empowerment: A systematic review and taxonomy development SD Arora AMS Review, 1-18, 2024 | 1 | 2024 |
| Contemporary challenges of consumption: a Kafkaesque and critical marketing perspective SD Arora International Journal of Contemporary Management, 2023 | 1 | 2023 |
| Dissatisfaction and service failures in luxury consumption: a systematic review SD Arora International Hospitality Review, 2024 | | 2024 |
| Consumers’ Legal Claims: Motives, Expectations and the Complaint Journey of Indian Consumers SD Arora, A Chakraborty, V Pal Singh Global Business Review, 09721509231196631, 2023 | | 2023 |
| HDFC Life: A Consumer’s Quest for Justice SD Arora, A Chakraborty Vikalpa 48 (2), 142-159, 2023 | | 2023 |
| Exploring consumer complaining behavior three essays SD Arora Lucknow, 0 | | |
Anirban ChakrabortyIndian Institute of Management Lucknow在 iiml.ac.in 的电子邮件经过验证
