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Sandrine Prom Tep, Ph.D.
Sandrine Prom Tep, Ph.D.
ESG UQAM Business School/École des Sciences de la Gestion
在 uqam.ca 的电子邮件经过验证 - 首页
标题
引用次数
引用次数
年份
Mobile banking service quality and customer relationships
M Arcand, S PromTep, I Brun, L Rajaobelina
International Journal of Bank Marketing 35 (7), 1068-1089, 2017
3912017
Creepiness: Its antecedents and impact on loyalty when interacting with a chatbot
L Rajaobelina, S Prom Tep, M Arcand, L Ricard
Psychology & Marketing 38 (12), 2339-2356, 2021
1222021
The relationship of brand attachment and mobile banking service quality with positive word-of-mouth
L Rajaobelina, S Prom Tep, M Arcand, L Ricard
Journal of Product & Brand Management, 2021
662021
Towards a better understanding of mobile banking: the impact of customer experience on trust and commitment
L Rajaobelina, I Brun, S Prom Tep, M Arcand
Journal of financial services marketing 23 (3-4), 141-152, 2018
572018
Vers un modèle générique d'assistance aux acteurs du téléapprentissage
A Dufresne, J Basque, G Paquette, M Léonard, K Lundgen-Cayrol, ...
Revue STICEF 10, 57-88, 2003
412003
Évolution de l’inspection heuristique: vers une intégration des critères d’accessibilité, de praticité, d’émotion et de persuasion dans l’évaluation ergonomique
É Brangier, M Desmarais, N Alexandra, S Prom Tep
372015
Physiological measures, eye tracking and task analysis to track user reactions in user generated content
A Dufresne, F Courtemanche, S Prom Tep, S Senecal
7th International Conference on Methods and Techniques in Behavioral …, 2010
182010
Web site quality evaluation combining eyetracking and physiologicial measures to self-reported emotions: an exploratory research
S Prom Tep, A Dufresne, J Saulnier, M Archambault
Measuring Behavior 2008, 224, 2008
112008
Factors affecting user trust and intention in adopting chatbots: the moderating role of technology anxiety in insurtech
M Dekkal, M Arcand, S Prom Tep, L Rajaobelina, L Ricard
Journal of Financial Services Marketing, 1-30, 2023
82023
The Effectiveness of Implicit Brand Placement in Online Videogame Streaming Services: An Eye Tracking Study.
V Duhaime, S PromTep, M Arcand
Journal of Marketing Development & Competitiveness 14 (3), 2020
82020
The impact of social features in an online community on member contribution
S Prom Tep, M Aljukhadar, S Sénécal, DC Dantas
Computers in Human Behavior 129, 107149, 2022
72022
From What Is Promised to What Is Experienced with Intelligent Bots
S Prom Tep, M Arcand, L Rajaobelina, L Ricard
Future of Information and Communication Conference, 560-565, 2021
6*2021
Digital Court Records: a Diversity of Uses
A Parada, S Prom Tep, F Millerand, P Noreau, AM Santorineos
Annual Review of Interdisciplinary Justice Research 9, 141, 2020
62020
Putting Chatbots to the Test: Does the User Experience Score Higher with Chatbots Than Websites?
A Beriault-Poirier, S Prom Tep, S Sénécal
International Conference on Human Systems Engineering and Design: Future …, 2018
62018
Analyse des interactions en utilisant le suivi oculaire, le suivi physiologique et les structures d'actions
A Dufresne, F Courtemanche, S Prom Tep
Proceedings of the 22nd Conference on l'Interaction Homme-Machine, 1-8, 2010
52010
Vers un modèle conceptuel générique de système d’assistance pour le téléapprentissage
J Basque, A Dufresne, G Paquette, M Léonard, K Lundgren-Cayrol, ...
Revue STICEF 10, 2003
52003
The smartphone, not the tablet, now rules the mobile banking experience
S Prom Tep, M Arcand, SK Diotte
Journal of Digital Banking 5 (2), 155-162, 2020
42020
Equity crowdfunding and the online investors’ risk perception: a co-created list of Web design guidelines for optimizing the user experience
S Prom Tep, S Sénécal, F Courtemanche, V Gohier
Managing Complexity, 301-311, 2017
42017
ExploraGraph et la personnalisation des interactions pour l'apprentissage
A Dufresne, S PromTep
Proceedings of the 18th Conference on l'Interaction Homme-Machine, 153-157, 2006
42006
Le «plumitif accessible»: les enjeux liés à l’accès aux registres informatisés en ligne
S Prom Tep, F Millerand, A Bahary, S Bardaxoglou, P Noreau
Éditions Yvon Blais, 2020
32020
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