Tit for tat? The spiraling effect of incivility in the workplace LM Andersson, CM Pearson Academy of management review 24 (3), 452-471, 1999 | 4926 | 1999 |
Reframing crisis management CM Pearson, JA Clair Academy of management review 23 (1), 59-76, 1998 | 3724 | 1998 |
From crisis prone to crisis prepared: A framework for crisis management CM Pearson, II Mitroff Risk management, 185-196, 2019 | 1547 | 2019 |
On the nature, consequences and remedies of workplace incivility: No time for “nice”? Think again CM Pearson, CL Porath Academy of Management Perspectives 19 (1), 7-18, 2005 | 1123 | 2005 |
Assessing and attacking workplace incivility CM Pearson, LM Andersson, CL Porath Organizational dynamics 29 (2), 123-137, 2000 | 1119 | 2000 |
Creating an empowering culture: examining the relationship between organizational culture and perceptions of empowerment TH Sigler, CM Pearson Journal of quality management 5 (1), 27-52, 2000 | 881 | 2000 |
When workers flout convention: A study of workplace incivility CM Pearson, LM Andersson, JW Wegner Human relations 54 (11), 1387-1419, 2001 | 874 | 2001 |
The price of incivility C Porath, C Pearson Harvard business review 91 (1-2), 114-121, 2013 | 782 | 2013 |
Crisis management: A diagnostic guide for improving your organization's crisis-preparedness II Mitroff, CM Pearson (No Title), 1993 | 568 | 1993 |
The cost of bad behavior: How incivility is damaging your business and what to do about it C Pearson Human Resource Management International Digest 18 (6), 2010 | 532 | 2010 |
The cost of bad behavior CL Porath, CM Pearson Organizational dynamics 39 (1), 64-71, 2010 | 508 | 2010 |
Emotional and behavioral responses to workplace incivility and the impact of hierarchical status CL Porath, CM Pearson Journal of Applied Social Psychology 42, E326-E357, 2012 | 474 | 2012 |
Workplace incivility. CM Pearson, LM Andersson, CL Porath American Psychological Association, 2005 | 472 | 2005 |
The essential guide to managing corporate crises: A step-by-step handbook for surviving major catastrophes II Mitroff, CM Pearson, LK Harrington (No Title), 1996 | 374 | 1996 |
Managing the unthinkable CM Pearson, SK Misra, JA Clair, II Mitroff Organizational dynamics 26 (2), 51-64, 1997 | 229 | 1997 |
Picking up the gauntlet: How individuals respond to status challenges CL Porath, JR Overbeck, CM Pearson Journal of Applied Social Psychology 38 (7), 1945-1980, 2008 | 188 | 2008 |
On incivility, its impact, and directions for future research CM Pearson, CL Porath The dark side of organizational behavior 16, 403-425, 2004 | 188 | 2004 |
Service encounters as rites of integration: An information processing model C Siehl, DE Bowen, CM Pearson Organization Science 3 (4), 537-555, 1992 | 181 | 1992 |
Framebreak: The radical redesign of American business II Mitroff, RO Mason, CM Pearson (No Title), 1994 | 122 | 1994 |
Radical surgery: what will tomorrow's organizations look like? II Mitroff, RO Mason, CM Pearson Academy of Management Perspectives 8 (2), 11-21, 1994 | 109 | 1994 |