| Service quality and customer satisfaction: A case study of hotel industry in Vietnam NH Minh, NT Ha, PC Anh, Y Matsui Asian Social Science 11 (10), 73-85, 2015 | 242 | 2015 |
| Determinants of customer satisfaction and loyalty in Vietnamese life-insurance setting HT Nguyen, H Nguyen, ND Nguyen, AC Phan Sustainability 10 (4), 1151, 2018 | 177 | 2018 |
| Effect of total quality management practices and JIT production practices on flexibility performance: Empirical evidence from international manufacturing plants AC Phan, HT Nguyen, HA Nguyen, Y Matsui Sustainability 11 (11), 3093, 2019 | 103 | 2019 |
| Impact of supply chain quality management practices on operational performance: empirical evidence from manufacturing companies in Vietnam AC Phan, HA Nguyen, PD Trieu, HT Nguyen, Y Matsui Supply Chain Management: An International Journal 24 (6), 855-871, 2019 | 69 | 2019 |
| Towards an economic recovery after the COVID-19 pandemic: empirical study on electronic commerce adoption of small and medium enterprises in Vietnam HTN Thuy Dam Luong Hoang, Huy Khanh Nguyen Management & Marketing. Challenges for the Knowledge Society 16 (1), 47-68, 2021 | 52* | 2021 |
| The effect of agricultural product eco-labelling on green purchase intention H Nguyen, H Le Management Science Letters 10 (12), 2813-2820, 2020 | 34 | 2020 |
| Relationship between service recovery, customer satisfaction and customer loyalty: Empirical evidence from e-retailing A Phan, H Nguyen, T Pham Uncertain Supply Chain Management 9 (1), 1-10, 2021 | 32 | 2021 |
| The relationship between service quality and customer loyalty in specialty supermarket-Empirical evidence in Vietnam NT Ha International Journal of Business and Economics Research, 2020 | 26* | 2020 |
| Retailer service quality and customer loyalty: empirical evidence in Vietnam NT Ha, NH Minh, PC Anh, Y Matsui Asian Social Science 11 (4), 90, 2015 | 26 | 2015 |
| Nghiên cứu các mô hình đánh giá chất lượng dịch vụ CA Phan, TH Nguyễn, HM Nguyễn VNU JOURNAL OF ECONOMICS AND BUSINESS 29 (1), 2013 | 18 | 2013 |
| Empirical study on the role of collaboration in new product development in manufacturing companies HA Nguyen, H Nguyen, HT Nguyen, AC Phan, Y Matsui International Journal for Quality Research 12 (2), 363, 2018 | 14 | 2018 |
| An application of the Kano model and retail service quality scale to Vietnamese supermarkets HT Nguyen International Journal of Productivity and Quality Management 31 (2), 189-206, 2020 | 12 | 2020 |
| Relationship between customer collaboration in supply chain management and operational performance of manufacturing companies AC Phan, HT Nguyen, KB Nguyen, ATT Le, Y Matsui International Journal of Productivity and Quality Management 29 (3), 372-396, 2020 | 12 | 2020 |
| A multi-perspective approach of international tourist satisfaction in tourism service: from big data perspective HT Nguyen, ATT Le, AC Phan, TDL Hoang Journal of Asia Business Studies, 2023 | 10 | 2023 |
| Determinants of employee performance in tourism industry–mediating role of engagement and meaningfulness AC Phan, ATT Le, HT Nguyen, H Nguyen International Journal of Productivity and Quality Management 38 (2), 243-269, 2023 | 6 | 2023 |
| Anderson localization in the Anderson–Hubbard model with site-dependent interactions THY Nguyen, DA Le, AT Hoang New Journal of Physics 24 (5), 053054, 2022 | 6 | 2022 |
| Impact of Firm's Environmental performance on Its Financial Performance: Empirical Evidence from Vietnam's Small and Medium Manufacturing Firms NP Tuan, TH Chi, NT Ha | 6 | 2012 |
| Mediation effects of information technology links with suppliers and information sharing with suppliers in the relationship of supply chain process integration and supply chain … HTX Phung, AC Phan, HT Nguyen, Y Matsui International Journal of Productivity and Quality Management 33 (4), 542-567, 2021 | 5 | 2021 |
| Consumer attitude towards marketing practices in Vietnamese smartphone market KL Nguyen, TH Nguyen VNU JOURNAL OF ECONOMICS AND BUSINESS 32 (2), 2016 | 5 | 2016 |
| Online shopping intention and behavior of customers: study of the extended unified theory of acceptance and use of technology, trust and long tail effect TH Nguyen, TVL Tran, TT Pham, TA Le Thi VNU JOURNAL OF ECONOMICS AND BUSINESS 35 (1), 2019 | 4 | 2019 |
