| Salesperson attributes that influence consumer perceptions of sales interactions JR Fergurson, JT Gironda, M Petrescu Journal of Consumer Marketing 38 (6), 652-663, 2021 | 19 | 2021 |
| Reducing salesperson turnover intentions via organizational market orientation and selective hiring: A job demand-resources approach DE Fleming, AB Artis, EG Harris, JR Fergurson, MA Askew Journal of Business-to-Business Marketing 29 (3-4), 247-269, 2022 | 7 | 2022 |
| Does empathy matter? An exploratory study of class-transition satisfaction in unplanned course interruptions L Munoz, JR Fergurson, EG Harris, D Fleming Journal of Marketing Education 44 (2), 217-234, 2022 | 7 | 2022 |
| Self-image congruence: an empirical look at consumer behavior in door-to-door sales! JR Fergurson, J Fergurson Journal of Managerial Issues, 262-277, 2017 | 7 | 2017 |
| The paradox of diminishing returns: Measurement and metrics for valuation of B2C sales professionals JR Fergurson Journal of Marketing Channels 26 (2), 141-146, 2020 | 5 | 2020 |
| Salespeople and teams as stakeholder and knowledge managers: a service-ecosystem, co-creation, crossing-points perspective on key outcomes CR Plouffe, TE DeCarlo, JR Fergurson, B Kumar, G Moreno, L Schmitt, ... European Journal of Marketing 58 (3), 704-732, 2024 | 2 | 2024 |
| What matters to students? a scarf-based model of educational service recovery M Aplin-Houtz, L Munoz, JR Fergurson, DE Fleming, RJ Miller Marketing Education Review 33 (4), 320-340, 2023 | 2 | 2023 |
| Data-driven decision making via sales analytics: introduction to the special issue JR Fergurson Journal of Marketing Analytics 8 (3), 125, 2020 | 2 | 2020 |
| Sales Representatives Feel the Pressure at AT&T JR Fergurson, JA Young Journal of Critical Incidents 16 (1), 2023 | 1 | 2023 |
| Toward addressing customer migration: measuring B2B salespersons’ perceptions of customer ownership JR Fergurson, GW Marshall, LE Pelton Journal of Business & Industrial Marketing, 2024 | | 2024 |
| Antecedents to logistic clustering T Morgan, R Tarpey, JR Fergurson Int. J. Logistics Economics and Globalisation 10 (3), 274-287, 2023 | | 2023 |
| A SCARF-based Model of Students’ Contributions to Educational Service Recovery M Fleming, David, Munoz, Laura, Fergurson, J. Ricky, Applin-Houtz Society for Marketing Advances, 2021 | | 2021 |
| An Exploratory Examination of the Current State of Online Sales Courses DE Crick-Smith, Allison, Abuhamdieh, Ayman, Fergurson, J. Ricky, and Fleming Journal of Selling 21 (2), 91-104, 2021 | | 2021 |
| Salesperson Attributes that Influence Consumer Perceptions: An Abstract JR Fergurson, JT Gironda, M Petrescu Academy of Marketing Science Annual Conference, 113-114, 2020 | | 2020 |
| Salespeople’s Linchpin Role: Salesperson Relational Incongruity and its Impact on Sales Performance and Customer Ownership: An Abstract JR Fergurson Boundary Blurred: A Seamless Customer Experience in Virtual and Real Spaces …, 2018 | | 2018 |
Maria PetrescuAssistant Professor of Marketing, Embry-Riddle Aeronautical University, Worldwide Campus在 erau.edu 的电子邮件经过验证
