Distinguishing between the concepts of supply chain agility and resilience: A multidisciplinary literature review D Gligor, N Gligor, M Holcomb, S Bozkurt The International Journal of Logistics Management 30 (2), 467-487, 2019 | 248 | 2019 |
Achieving customer engagement with social media: A qualitative comparative analysis approach D Gligor, S Bozkurt, I Russo Journal of Business Research 101, 59-69, 2019 | 126 | 2019 |
FsQCA versus regression: The context of customer engagement D Gligor, S Bozkurt Journal of Retailing and Consumer Services 52, 101929, 2020 | 118 | 2020 |
The role of perceived firm social media interactivity in facilitating customer engagement behaviors S Bozkurt, DM Gligor, BJ Babin European Journal of Marketing, 2021 | 106 | 2021 |
A look into the past and future: theories within supply chain management, marketing and management D Gligor, S Bozkurt, I Russo, A Omar Supply Chain Management: An International Journal 24 (1), 170-186, 2019 | 93 | 2019 |
Does supply chain agility create customer value and satisfaction for loyal B2B business and B2C end-customers? D Gligor, S Bozkurt, I Gölgeci, MJ Maloni International Journal of Physical Distribution & Logistics Management 50 (7 …, 2020 | 65 | 2020 |
Scarcity (versus popularity) cues for rejected customers: The impact of social exclusion on cue types through need for uniqueness S Bozkurt, D Gligor Journal of Business Research 99, 275-281, 2019 | 51 | 2019 |
The role of perceived social media agility in customer engagement D Gligor, S Bozkurt Journal of Research in Interactive Marketing 15 (1), 125-146, 2021 | 50 | 2021 |
Customers’ behavioral responses to unfavorable pricing errors: the role of perceived deception, dissatisfaction and price consciousness S Bozkurt, D Gligor Journal of Consumer Marketing 36 (6), 760-771, 2019 | 50 | 2019 |
The impact of perceived brand interactivity on customer purchases. The mediating role of perceived brand fairness and the moderating role of brand involvement D Gligor, S Bozkurt Journal of Product & Brand Management 31 (1), 96-109, 2022 | 25 | 2022 |
Ethnicity's effect on social media‐based comment intention: Comparing minority and majority consumers S Bozkurt, D Gligor, LD Hollebeek Psychology & Marketing, 2021 | 22 | 2021 |
Performance implications of the buyer-supplier market orientation fit DM Gligor, I Gölgeci, C Newman, S Bozkurt Industrial Marketing Management 93, 161-173, 2021 | 21 | 2021 |
Distinguishing between the impact of social media public and private compliments on customers’ future service recovery expectations S Bozkurt, D Gligor Journal of Retailing and Consumer Services 60, 102448, 2021 | 20 | 2021 |
Investigating the impact of psychological customer engagement on customer engagement behaviors: the moderating role of customer commitment S Bozkurt, D Gligor, N Gligor Journal of Marketing Analytics 10, 408-424, 2022 | 19 | 2022 |
How social media self-efficacy and social anxiety affect customer purchasing from agile brands on social media S Bozkurt, D Gligor, J Locander, R Ahmad Rather Journal of Research in Interactive Marketing 17 (6), 813-830, 2023 | 16 | 2023 |
An exploration of the impact of gender on customer engagement D Gligor, S Bozkurt, E Welch, N Gligor Journal of Marketing Communications 29 (4), 379-402, 2023 | 16 | 2023 |
Examining the use of fsQCA in B2B marketing research: benefits, current state and agenda for future research DM Gligor, I Golgeci, C Rego, I Russo, S Bozkurt, T Pohlen, B Hiatt, ... Journal of Business & Industrial Marketing 37 (7), 1542_1552, 2022 | 16 | 2022 |
The impact of corporate support programs on environmental and social innovation: empirical insights from the food and beverage industry I Golgeci, I Ali, S Bozkurt, DM Gligor, A Arslan International Journal of Operations & Production Management 42 (7), 898-929, 2022 | 15 | 2022 |
Examining tourist citizenship behaviors through affective, cognitive, behavioral engagement and reputation: Symmetrical and asymmetrical approaches RA Rather, M Raisinghani, D Gligor, SH Parrey, I Russo, S Bozkurt Journal of Retailing and Consumer Services 75, 103451, 2023 | 12 | 2023 |
SDL/ELM-informed brand co-creation and engagement during the COVID-19 crisis: Investigating the conditional effects of involvement and age RA Rather, S Bozkurt, I Khan, T Vo-Thanh, AZ Abbasi, T Rasul Journal of Strategic Marketing 32 (3), 266-288, 2024 | 8 | 2024 |