The influence of supply chain quality management practices on quality performance: an empirical investigation A Soares, E Soltani, YY Liao Supply Chain Management: An International Journal 22 (2), 122-144, 2017 | 171 | 2017 |
Quality performance in a global supply chain: finding out the weak link E Soltani, A Azadegan, YY Liao, P Phillips International Journal of Production Research 49 (1), 269-293, 2011 | 94 | 2011 |
Qualitative middle-range research in operations management: the need for theory-driven empirical inquiry E Soltani, P K. Ahmed, Y Ying Liao, P U. Anosike International Journal of Operations & Production Management 34 (8), 1003-1027, 2014 | 60 | 2014 |
Managerial mindsets toward corporate social responsibility: The case of auto industry in Iran E Soltani, J Syed, YY Liao, A Iqbal Journal of Business Ethics 129, 795-810, 2015 | 47 | 2015 |
Training interventions: Fulfilling managerial ends or proliferating invaluable means for employees? Some evidence from Iran E Soltani, YY Liao European Business Review 22 (2), 128-152, 2010 | 40 | 2010 |
What sparks quality-driven change programmes in not-for-profit service sector? Some evidence from the voluntary sector YY Liao, E Soltani, P Yeow Total Quality Management & Business Excellence 25 (11-12), 1295-1317, 2014 | 24 | 2014 |
Tackling one-sidedness in equality and diversity research: Characteristics of the current dominant approach to managing diverse workgroups in Iran E Soltani, J Syed, YY Liao, N Shahi-Sough Asia Pacific Journal of Management 29, 9-37, 2012 | 24 | 2012 |
The rhetoric and reality of ‘process control’in organisational environments with a TQM orientation: The managers’ view E Soltani, A Singh, YY Liao, WY Wang Total Quality Management 21 (1), 67-77, 2010 | 23 | 2010 |
The applicability of Grant’s framework in the dynamic digital age: a review and agenda for future research M Rashidirad, E Soltani, H Salimian, Y Liao European Business Review 27 (6), 656-678, 2015 | 18 | 2015 |
Managing service quality: The managers' orientations and their consequences–case study evidence of current practice E Soltani, YY Liao, A Singh, WY Wang Total Quality Management 21 (6), 673-685, 2010 | 18 | 2010 |
Saying it without words: A qualitative study of employee voice in the Iranian building sector E Soltani, YY Liao, AK Gholami, A Iqbal The International Journal of Human Resource Management 29 (5), 1015-1055, 2018 | 16 | 2018 |
Does management's approach impede service quality? E Soltani, B Barnes, J Syed, YY Liao Production Planning & Control 23 (7), 523-540, 2012 | 15 | 2012 |
The triangular supply chain relationship: labour dispatch agencies, hospitality sector, and flexible workers: the Taiwan experience E Soltani, PC Lai, P Phillips, YY Liao The Service Industries Journal 29 (10), 1317-1339, 2009 | 15 | 2009 |
The dynamics of workplace relationships in a diverse internationally staffed organisation: a qualitative ethnographic assessment Y Ying Liao, E Soltani, WY Wang, A Iqbal The International Journal of Human Resource Management 28 (8), 1182-1211, 2017 | 14 | 2017 |
Wasta effects on supply chain relationships in the Middle East region N Al-Ma'aitah, E Soltani, YY Liao Encyclopedia of organizational knowledge, administration, and technology …, 2021 | 8 | 2021 |
From product to service quality: the role of managerial mindsets YY Liao, E Soltani, A Wilkinson Production Planning & Control 34 (8), 705-726, 2023 | 7 | 2023 |
The influence of inter-firm relationships on Supply Chain Quality Management: A Survey of UK firms A Soares, E Soltani, YY Liao International Journal of Global Management Studies Professional 4 (2), 17-32, 2013 | 6 | 2013 |
A learning organization perspective of service quality operations in the IT industry E Soltani, VS Chau, YY Liao Strategic Change 21 (5‐6), 275-284, 2012 | 5 | 2012 |
A learning organisation approach to managing service quality E Soltani, YY Liao, WY Wang 2011 International Joint Conference on Service Sciences, 89-91, 2011 | 4 | 2011 |
Service Quality Through the Lens of Chinese Cultural Values: Setting the Agenda for Future Research. YY Liao, E Soltani, DA Petrovici | 3 | 2010 |