The impact of microfinance on poverty reduction: Empirical evidence from Malaysian perspective S Samer, I Majid, S Rizal, MR Muhamad, N Rashid Procedia-Social and Behavioral Sciences 195, 721-728, 2015 | 225 | 2015 |
Conceptual framework: The role of microfinance on the wellbeing of poor people cases studies from Malaysia and Yemen SSA Al-Shami, IBA Majid, NA Rashid, MSRBA Hamid Asian Social Science 10 (1), 230, 2014 | 147 | 2014 |
Relationship between service quality and customer satisfaction: a study of Malaysian banking industry LH Tan, BC Chew, SR Hamid International Journal of Productivity and Quality Management 19 (1), 38-50, 2016 | 85 | 2016 |
Ethical banking in practice: a closer look at the Co-operative Bank UK PLC BC Chew, LH Tan, SR Hamid Qualitative Research in Financial Markets 8 (1), 70-91, 2016 | 72 | 2016 |
Service innovation in Malaysian banking industry towards sustainable competitive advantage through environmentally and socially practices TL Hong, CB Cheong, HS Rizal Procedia-Social and Behavioral Sciences 224, 52-59, 2016 | 71 | 2016 |
Benchmarking key success factors for the future green airline industry MA Abdullah, BC Chew, SR Hamid Procedia-Social and Behavioral Sciences 224, 246-253, 2016 | 65 | 2016 |
Challenges of developing countries in complying quality and enhancing standards in food industries S Rahmat, CB Cheong, MSRB Abd Hamid Procedia-Social and Behavioral Sciences 224, 445-451, 2016 | 56 | 2016 |
Integrated management system: The integration of ISO 9001, ISO 14001, OHSAS 18001 and ISO 31000 H Muzaimi, BC Chew, SR Hamid AIP conference proceedings 1818 (1), 2017 | 51 | 2017 |
A holistic perspective on sustainable banking operating system drivers: A case study of Maybank group LH Tan, BC Chew, SR Hamid Qualitative Research in Financial Markets 9 (3), 240-262, 2017 | 44 | 2017 |
The key factors of the industrial revolution 4.0 in the Malaysian smart manufacturing context MSR Abd Hamid, NR Masrom, NAB Mazlan International Journal of Asian Business and Information Management (IJABIM …, 2022 | 34 | 2022 |
Service quality audit based on conceptual gaps model of service quality: a case study of top three largest local bank in Malaysia LH Tan, SR Hamid, BC Chew International Journal of Productivity and Quality Management 18 (1), 99-115, 2016 | 32 | 2016 |
Quality management evolution from the past to present: Challenges for tomorrow SR Hamid, S Isa, BC Chew, A Altun Organizacija 52 (3), 157-186, 2019 | 31 | 2019 |
Service quality implementation in shaping sustainable banking operating system: A case study of Maybank Group LH Tan, BC Chew, SR Hamid Qualitative Research in Financial Markets 9 (4), 359-381, 2017 | 26 | 2017 |
Sustainable development practices in Services Sector: A case of the Palace Hotel from Malaysia SR Hamid, CB Cheong, A Shamsuddin, NR Masrom, NA Mazlan Transdisciplinary Research and Education Center for Green Technologies …, 2021 | 25 | 2021 |
Exploring manager’s perspective of service quality strategies in Malaysian Banking Industry LH Tan, SR Hamid, BC Chew Journal of Strategic Marketing 25 (1), 31-48, 2017 | 20 | 2017 |
Integrated management system for quality management system accreditation H Muzaimi, SR Hamid, BC Chew Journal of Advanced Manufacturing Technology (JAMT) 12 (1 (1)), 87-100, 2018 | 19 | 2018 |
The impact of Malaysian microfinance on women livelihood SS Al-Shami, I Majid, S Rizal, MR Muhamad, N Rashid Advanced Science Letters 21 (6), 2046-2049, 2015 | 17 | 2015 |
Green logistics implementation factors: a study on a global logistics provider AFR Lew, BC Chew, SR Hamid Journal of Advanced Manufacturing Technology (JAMT) 12 (1 (1)), 115-128, 2018 | 12 | 2018 |
Green logistics implementation in Malaysian logistics industry LA Rose, BC Chew, MSRBA Hamid Advanced Science Letters 24 (6), 4214-4217, 2018 | 10 | 2018 |
Exploring the factors and strategies in implementation of sustainable land transport system in Ayer Keroh, Melaka HS Loo, BC Chew, SR Hamid Journal of Advanced Manufacturing Technology (JAMT) 12 (1 (1)), 159-174, 2018 | 10 | 2018 |