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Byron Keating
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引用次数
引用次数
年份
A systematic review of Internet banking adoption
P Hanafizadeh, BW Keating, HR Khedmatgozar
Telematics and informatics 31 (3), 492-510, 2014
5102014
Differentiating between service quality and relationship quality in cyberspace
B Keating, R Rugimbana, A Quazi
Managing Service Quality: An International Journal 13 (3), 217-232, 2003
2722003
In pursuit of a sustainable supply chain: insights from Westpac Banking Corporation
B Keating, A Quazi, A Kriz, T Coltman
Supply Chain Management: An International Journal 13 (3), 175-179, 2008
2212008
What drives the choice of a third‐party logistics provider?
EJ Anderson, T Coltman, TM Devinney, B Keating
Journal of Supply Chain Management 47 (2), 97-115, 2011
2122011
Outbound tourism from China: Literature review and research agenda
BW Keating, A Kriz
Journal of Hospitality and Tourism Management 15 (2), 32-41, 2008
2012008
Fintech: research directions to explore the digital transformation of financial service systems
CF Breidbach, BW Keating, C Lim
Journal of Service Theory and Practice 30 (1), 79-102, 2020
1922020
Quality and image of banking services: a comparative study of conventional and Islamic banks
MA Saleh, A Quazi, B Keating, SS Gaur
International Journal of Bank Marketing 35 (6), 878-902, 2017
1482017
Business relationships in China: lessons about deep trust
A Kriz, B Keating
Chinese Management in the'Harmonious Society', 27-46, 2013
1112013
Toward a public service management: past, present, and future directions
IR Hodgkinson, C Hannibal, BW Keating, R Chester Buxton, N Bateman
Journal of service management 28 (5), 998-1023, 2017
982017
Operating without operations: how is technology changing the role of the firm?
C Breidbach, S Choi, B Ellway, BW Keating, K Kormusheva, ...
Journal of Service Management 29 (5), 809-833, 2018
922018
Best–worst scaling approach to predict customer choice for 3PL services
TR Coltman, TM Devinney, BW Keating
Journal of Business Logistics 32 (2), 139-152, 2011
922011
Managing ethics in the tourism supply chain: The case of Chinese travel to Australia
B Keating
International Journal of Tourism Research 11 (4), 403-408, 2009
892009
Modeling the operational capabilities for customized and commoditized services
T Coltman, TM Devinney
Journal of Operations Management 31 (7-8), 555-566, 2013
822013
Service research in the hospitality literature: Insights from a systematic review
J Kandampully, BW Keating, BC Kim, AS Mattila, D Solnet
Cornell Hospitality Quarterly 55 (3), 287-299, 2014
802014
THE ROAD LESS TRAVELED: REGIONAL DISPERSAL OF CHINESE TOURISTS IN AUSTRALIA1
B Keating, M Deery
Chinese outbound tourism 2.0 (Advances in Hospitality and Tourism), 289-300, 2016
78*2016
Applying a consumer perceptual measure of corporate social responsibility: a regional Australian perspective
R Rugimbana, A Quazi, B Keating
Journal of Corporate Citizenship, 61-74, 2008
782008
Marketing and the law: Color as a source of brand differentiation
BW Keating, T Coltman
Journal of the Academy of Marketing Science 37 (3), 375-380, 2009
75*2009
Mediating role of relationship quality in online services
BW Keating, F Alpert, A Kriz, A Quazi
Journal of Computer Information Systems 52 (2), 33-41, 2011
722011
Cross-cultural marketing channels
R Rugimbana, B Keating
Cross-cultural Marketing. London: Thomson, 129-140, 2003
70*2003
Building effective online relationships
B Keating, R Rugimbana, A Quazi
E-Business Innovation and Change Management, 84-104, 2004
61*2004
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