Buying business services: towards a structured service purchasing process W Van der Valk, F Rozemeijer Journal of Services Marketing 23 (1), 3-10, 2009 | 237 | 2009 |
An agency theory perspective on the purchase of marketing services WL Tate, LM Ellram, L Bals, E Hartmann, W Van der Valk Industrial Marketing Management 39 (5), 806-819, 2010 | 235 | 2010 |
An application‐based classification to understand buyer‐supplier interaction in business services F Wynstra, B Axelsson, W Van Der Valk International Journal of Service Industry Management 17 (5), 474-496, 2006 | 233 | 2006 |
Monitoring in service triads consisting of buyers, subcontractors and end customers W Van der Valk, J Van Iwaarden Journal of Purchasing and Supply Management 17 (3), 198-206, 2011 | 168 | 2011 |
Inter-organizational governance: a review, conceptualisation and extension JK Roehrich, K Selviaridis, J Kalra, W Van der Valk, F Fang Production planning & control 31 (6), 453-469, 2020 | 164 | 2020 |
When are contracts and trust necessary for innovation in buyer-supplier relationships? A necessary condition analysis W Van der Valk, R Sumo, J Dul, RG Schroeder Journal of Purchasing and Supply Management 22 (4), 266-277, 2016 | 127 | 2016 |
Supplier involvement in new product development in the food industry W Van der Valk, F Wynstra Industrial Marketing Management 34 (7), 681-694, 2005 | 117 | 2005 |
Managing information asymmetry in public–private relationships undergoing a digital transformation: the role of contractual and relational governance TAE Aben, W van der Valk, JK Roehrich, K Selviaridis International Journal of Operations & Production Management 41 (7), 1145-1191, 2021 | 113 | 2021 |
Fostering incremental and radical innovation through performance-based contracting in inter-organizational relationships R Sumo, W van der Valk, AJ van Weele, C Bode IPSERA Conference, Johannesburg, 1-19, 2014 | 102* | 2014 |
Total cost of ownership in the services sector: a case study K Hurkens, W van der Valk, F Wynstra Journal of Supply Chain Management 42 (1), 27-37, 2006 | 101 | 2006 |
Effective buyer‐supplier interaction patterns in ongoing service exchange W Van der Valk, F Wynstra, B Axelsson International Journal of Operations & Production Management 29 (8), 807-833, 2009 | 94 | 2009 |
Service procurement in manufacturing companies: Results of three embedded case studies W Van der Valk Industrial Marketing Management 37 (3), 301-315, 2008 | 94 | 2008 |
Controlling outsourced service delivery: managing service quality in business service triads J Van Iwaarden, W van der Valk Total Quality Management & Business Excellence 24 (9-10), 1046-1061, 2013 | 61 | 2013 |
Buyer–supplier interaction in business-to-business services: A typology test using case research W van der Valk, F Wynstra Journal of Purchasing and Supply Management 18 (3), 137-147, 2012 | 58 | 2012 |
Using performance-based contracts to foster innovation in outsourced service delivery R Sumo, W van der Valk, G Duysters, A van Weele Industrial Marketing Management 59, 12-24, 2016 | 55 | 2016 |
Managing the performance of outsourced customer contact centers WL Tate, W van der Valk Journal of Purchasing and Supply Management 14 (3), 160-169, 2008 | 51 | 2008 |
Towards a managerially useful approach to classifying services W van der Valk, B Axelsson Journal of purchasing and supply management 21 (2), 113-124, 2015 | 47 | 2015 |
When do they care to share? How manufacturers make contracted service partners share knowledge J de Vries, J Schepers, A van Weele, W van der Valk Industrial Marketing Management 43 (7), 1225-1235, 2014 | 42 | 2014 |
Dealing with dualities K Dittrich, F Jaspers, W van der Valk, F Wynstra Industrial Marketing Management 35 (7), 792-796, 2006 | 41 | 2006 |
Framing contractual performance incentives: effects on supplier behaviour K Selviaridis, W van der Valk International Journal of Operations & Production Management 39 (2), 190-213, 2019 | 35 | 2019 |