The influence of e-banking service quality on customer loyalty: A moderated mediation approach A Shankar, C Jebarajakirthy International Journal of Bank Marketing 37 (5), 1119-1142, 2019 | 507 | 2019 |
Factors affecting mobile payment adoption intention: An Indian perspective A Shankar, B Datta Global Business Review 19 (3_suppl), S72-S89, 2018 | 347 | 2018 |
How do electronic word of mouth practices contribute to mobile banking adoption? A Shankar, C Jebarajakirthy, M Ashaduzzaman Journal of Retailing and Consumer Services 52, 101920, 2020 | 299 | 2020 |
Impact of online convenience on mobile banking adoption intention: A moderated mediation approach C Jebarajakirthy, A Shankar Journal of Retailing and Consumer Services 58, 102323, 2021 | 215 | 2021 |
Convenience matter in mobile banking adoption intention? A Shankar, B Rishi Australasian Marketing Journal 28 (4), 273-285, 2020 | 201 | 2020 |
Factors affecting mobile banking adoption behavior in India A Shankar, P Kumari Journal of Internet Banking and Commerce 21 (1), 1-24, 2016 | 170 | 2016 |
Factors affecting luxury consumers’ webrooming intention: a moderated-mediation approach A Shankar, S Jain Journal of Retailing and Consumer Services 58, 102306, 2021 | 125 | 2021 |
Mobile advertising: A systematic literature review and future research agenda C Jebarajakirthy, HI Maseeh, Z Morshed, A Shankar, D Arli, R Pentecost International Journal of Consumer Studies 45 (6), 1258-1291, 2021 | 124 | 2021 |
Online food delivery: A systematic synthesis of literature and a framework development A Shankar, C Jebarajakirthy, P Nayal, HI Maseeh, A Kumar, A Sivapalan International Journal of Hospitality Management 104, 103240, 2022 | 113 | 2022 |
An experimental based investigation into the effects of website interactivity on customer behavior in on-line purchase context H Islam, C Jebarajakirthy, A Shankar Journal of Strategic Marketing 29 (2), 117-140, 2021 | 107 | 2021 |
Gamification and gigification: A multidimensional theoretical approach A Behl, N Jayawardena, A Ishizaka, M Gupta, A Shankar Journal of Business Research 139, 1378-1393, 2022 | 75 | 2022 |
Exploring mobile banking service quality: a qualitative approach A Shankar, B Datta, C Jebarajakirthy, S Mukherjee Services Marketing Quarterly 41 (2), 182-204, 2020 | 71 | 2020 |
Measuring e-service quality: a review of literature A Shankar, B Datta International Journal of Services Technology and Management 26 (1), 77-100, 2020 | 68 | 2020 |
Sustainable mobile banking application: a text mining approach to explore critical success factors A Shankar, AK Tiwari, M Gupta Journal of Enterprise Information Management 35 (2), 414-428, 2022 | 62 | 2022 |
Exploring the enablers and inhibitors of electric vehicle adoption intention from sellers' perspective in India: A view of the dual‐factor model A Shankar, P Kumari International Journal of Nonprofit and Voluntary Sector Marketing 24 (4), e1662, 2019 | 62 | 2019 |
Are the generic scales enough to measure service quality of mobile banking? A comparative analysis of generic service quality measurement scales to mobile banking context A Shankar, B Datta, C Jebarajakirthy Services Marketing Quarterly 40 (3), 224-244, 2019 | 59 | 2019 |
Mobile wallet adoption intention amid COVID-19 pandemic outbreak: A novel conceptual framework A Kapoor, R Sindwani, M Goel, A Shankar Computers & Industrial Engineering 172, 108646, 2022 | 53 | 2022 |
Insights for luxury retailers to reach customers globally C Jebarajakirthy, R Yadav, A Shankar Marketing Intelligence & Planning 38 (7), 797-811, 2020 | 48 | 2020 |
How does convenience drive consumers' webrooming intention? A Shankar International Journal of Bank Marketing 39 (2), 312-336, 2021 | 47 | 2021 |
Understanding the impact of CSR domain on brand relationship quality A Shankar, R Yadav Marketing Intelligence & Planning 39 (4), 559-573, 2021 | 33 | 2021 |