Successful implementation of CRM in luxury hotels: determinants and measurements C Sarmaniotis, C Assimakopoulos, E Papaioannou EuroMed Journal of Business 8 (2), 134-153, 2013 | 75 | 2013 |
Online reviews as a feedback mechanism for hotel CRM systems C Assimakopoulos, E Papaioannou, C Sarmaniotis, CK Georgiadis Anatolia 26 (1), 5-20, 2015 | 42 | 2015 |
Social media and influencer marketing for promoting sustainable tourism destinations: The instagram case E Kilipiri, E Papaioannou, I Kotzaivazoglou Sustainability 15 (8), 6374, 2023 | 39 | 2023 |
Investigating customer satisfaction dimensions with service quality of online auctions: an empirical investigation of e-Bay E Papaioannou, C Assimakopoulos, C Sarmaniotis, CK Georgiadis Information systems and e-business Management 11, 313-330, 2013 | 31 | 2013 |
Climate change risk perception and intentions to buy consumer packaged goods with chemicals containing recycled CO2 A Delistavrou, I Tilikidou, E Papaioannou Journal of Cleaner Production 382, 135215, 2023 | 19 | 2023 |
The aspects of internet-based management, marketing, consumer's purchasing behavior and social media towards food sustainability T Georgios, V Stilianos-Eustratios, A Zacharoula, K Nikolaos, ... Rivista di studi sulla sostenibilità: IV, 2, 2014, 207-222, 2014 | 17 | 2014 |
Factors affecting customers' perceptions and firms' decisions concerning online fast food ordering E Papaioannou, CK Georgiadis, O Moshidis, A Manitsaris International Journal of Agricultural and Environmental Information Systems …, 2015 | 15 | 2015 |
The Contribution οf CRM Marketing Variables Towards Improving Company's Performance: A Case of Thessaloniki Area Hotels C Assimakopoulos, E Papaioannou, C Sarmaniotis Proceedings of 11th International Conference of the Economic Society of …, 2010 | 15 | 2010 |
Consumers' responses on the emergence of influencer marketing in Greek market place D Theocharis, E Papaioannou International Journal of Technology Marketing 14 (3), 283-304, 2020 | 12 | 2020 |
CRM systems employed in the hotel sector: a case of a Greek 5-star hotel E Papaioannou, C Sarmaniotis, C Assimakopoulos, M Sotiriades Proceedings of advances in hospitality and tourism marketing and management …, 2011 | 12 | 2011 |
Characteristics and dimensions of CRM systems employed in northern Greece hotels C Sarmaniotis, E Papaioannou, C Asimakopoulos Proceedings of Informational Conference on Sustainable Tourism: Debates …, 2010 | 12 | 2010 |
The role of cloud computing and citizens relationship management in digital government transformation I Nanos, E Papaioannou, E Androutsou, V Manthou International Journal of Internet Marketing and Advertising 13 (2), 120-136, 2019 | 8 | 2019 |
Consumers’ decision to purchase online ecological personal care products: a moderated TPB model A Delistavrou, E Papaioannou, C Assimakopoulos Int. Journal of Business Science and Applied Management 17 (2), 34-47, 2022 | 6 | 2022 |
Profiling the mobile phone users and their relationship to the internet services and portals E Papaioannou, CK Georgiadis, PE Kourouthanassis, GM Giaglis 2011 10th International Conference on Mobile Business, 313-319, 2011 | 6 | 2011 |
Service quality of online transactions: The PayPal case C Assimakopoulos, E Papaioannou, C Sarmaniotis International Journal of Electronic Marketing and Retailing 9 (4), 378-397, 2018 | 5 | 2018 |
Investigating websites’e-CRM features in building customer relationships: evidence from Greece E Papaioannou, C Assimakopoulos, C Sarmaniotis, CK Georgiadis International Journal of Internet Marketing and Advertising 8 (4), 320-338, 2014 | 4 | 2014 |
Factors affecting attitudes towards smart phones: user’s profile and proposed research model C Assimakopoulos, E Papaioannou, C Sarmaniotis, M Fidanyan, ... International Journal of Technology Marketing 8 (3), 238-253, 2013 | 4 | 2013 |
Construction of a measure of hotel management attitude towards customer-centric orientation C Sarmaniotis, C Assimakopoulos, E Papaioannou, I Tilikidou Proceedings of International Conference, Special Interest Tourism …, 2011 | 4 | 2011 |
Optimizing the quality of multimedia information experience in e-commerce: an empirical examination E Papaioannou, CK Georgiadis, C Assimakopoulos, A Manitsaris Proceedings of the 1st International Symposium & 10th Balkan Conference …, 2011 | 3 | 2011 |
Risk Management in Tourism Ventures E Papaioannou, S Shen The Emerald Handbook of Entrepreneurship in Tourism, Travel and Hospitality …, 2018 | 2 | 2018 |