| The roles of social media in tourists’ choices of travel components X Liu, F Mehraliyev, C Liu, M Schuckert Tourist studies 20 (1), 27-48, 2020 | 225 | 2020 |
| How hotels adjust technology-based strategy to respond to COVID-19 and gain competitive productivity (CP): strategic management process and dynamic capabilities C Liu, J Yang International Journal of Contemporary Hospitality Management 33 (9), 2907-2931, 2021 | 71 | 2021 |
| Determinants of self-service technology adoption and implementation in hotels: The case of China C Liu, K Hung, D Wang, S Wang Journal of Hospitality Marketing & Management 29 (6), 636-661, 2020 | 49 | 2020 |
| A multilevel study on preferences for self-service technology versus human staff: Insights from hotels in China C Liu, K Hung International Journal of Hospitality Management 94, 102870, 2021 | 31 | 2021 |
| Improved or decreased? Customer experience with self-service technology versus human service in hotels in China C Liu, K Hung Journal of Hospitality Marketing & Management 31 (2), 176-204, 2022 | 25 | 2022 |
| A comparative study of self-service technology with service employees: a qualitative analysis of hotels in China C Liu, K Hung Information Technology & Tourism 22 (1), 33-52, 2020 | 25 | 2020 |
| Understanding self-service technology in hotels in China: technology affordances and constraints C Liu, K Hung Information and Communication Technologies in Tourism 2019: Proceedings of …, 2019 | 25 | 2019 |
| Does the selection of virtual reality video matter? A laboratory experimental study of the influences of arousal C Liu, X Huang Journal of Hospitality and Tourism Management 54, 152-165, 2023 | 23 | 2023 |
| How children experience virtual reality travel: a psycho-physiological study based on flow theory X Huang, C Liu, C LIU, Z Wei, X Y. Leung Journal of Hospitality and Tourism Technology 12 (4), 777-790, 2021 | 14 | 2021 |
| Self-service technology preference during hotel service delivery: a comparison of hoteliers and customers C Liu, K Hung Information and Communication Technologies in Tourism 2020: Proceedings of …, 2020 | 9 | 2020 |
| Cruising preferences within and across cultures: The roles of past experience and trade-offs K Hung, C Liu, Y Zhang, BD Guillet Journal of Travel & Tourism Marketing 39 (3), 271-289, 2022 | 5 | 2022 |
| Tourist experience and well-being of Chinese elderly tourists through intergenerational interaction with their adult children Q Wang, K Hung, C Liu Journal of Hospitality and Tourism Management 57, 18-28, 2023 | 2 | 2023 |
| Understanding camping tourism experiences through thematic analysis: An embodiment perspective L Huang, C Liu, K Hung Journal of Leisure Research, 1-24, 2024 | | 2024 |
| The effect of tourism quality and memorable tourist experience on the satisfaction and revisit willingness of tourists to a tourism and leisure town H Gao, C Liu, A Qiu, Y Wang, H Gao International Journal of Leisure and Tourism Marketing 7 (4), 325-348, 2022 | | 2022 |
| Customer segmentation and sequence of hotel service channel choice C Liu, K Hung The 2nd International Tourism and Retail Service Management Conference, 2019 | | 2019 |
| Customer experience with the application of self-service technology in hotels in China: a high-tech or high-touch debate C Liu Hong Kong Polytechnic University, 2019 | | 2019 |
| Conceptual framework for robot adoption by hotels C Liu, K Hung 24th Annual Graduate Education and Graduate Student Research Conference in …, 2019 | | 2019 |
| Critical Review of Self-service Technology Research in Tourism C Liu, K Hung 旅游+: 消费升级与业态创新” 青年学者与博士生论坛, 2018 | | 2018 |
| Chinese acceptance of self-service technology in the hospitality industry from the practitioners’ perspective C Liu, K Hung APacCHRIE Conference, 2018 | | 2018 |
Kam HungAssociate Professor, Hong Kong Polytechnic University在 polyu.edu.hk 的电子邮件经过验证
