| The impact of “soft” and “hard” TQM elements on quality management results CB Fotopoulos, EL Psomas International Journal of Quality & Reliability Management 26 (2), 150-163, 2009 | 702 | 2009 |
| The structural relationships between TQM factors and organizational performance CV Fotopoulos, EL Psomas The TQM journal 22 (5), 539-552, 2010 | 437 | 2010 |
| The impact of innovation capability on the performance of manufacturing companies: The Greek case D Kafetzopoulos, E Psomas Journal of Manufacturing Technology Management 26 (1), 104-130, 2015 | 299 | 2015 |
| The impact of ISO 9001 effectiveness on the performance of service companies EL Psomas, A Pantouvakis, DP Kafetzopoulos Managing Service Quality: An International Journal 23 (2), 149-164, 2013 | 287 | 2013 |
| Motives, difficulties and benefits in implementing the ISO 14001 Environmental Management System EL Psomas, CV Fotopoulos, DP Kafetzopoulos Management of Environmental Quality: An International Journal 22 (4), 502-521, 2011 | 263 | 2011 |
| Critical factors for effective implementation of ISO 9001 in SME service companies EL Psomas, CV Fotopoulos, DP Kafetzopoulos Managing Service Quality: An International Journal 20 (5), 440-457, 2010 | 262 | 2010 |
| The impact of total quality management on service company performance: evidence from Spain EL Psomas, C Jaca International Journal of Quality & Reliability Management 33 (3), 380-398, 2016 | 211 | 2016 |
| Measuring the effectiveness of the HACCP food safety management system DP Kafetzopoulos, EL Psomas, PD Kafetzopoulos Food control 33 (2), 505-513, 2013 | 201 | 2013 |
| Identifying the critical determinants of TQM and their impact on company performance: Evidence from the hotel industry of Greece N Bouranta, EL Psomas, A Pantouvakis The TQM Journal 29 (1), 147-166, 2017 | 173 | 2017 |
| The key factors of total quality management in the service sector: a cross-cultural study N Bouranta, E Psomas, MF Suárez-Barraza, C Jaca Benchmarking: An International Journal 26 (3), 893-921, 2019 | 167 | 2019 |
| Quality management benefits through the “soft” and “hard” aspect of TQM in food companies E Psomas, F Vouzas, D Kafetzopoulos The TQM Journal 26 (5), 431-444, 2014 | 161 | 2014 |
| Total quality management elements and results in higher education institutions: The Greek case E Psomas, J Antony Quality Assurance in Education 25 (2), 206-223, 2017 | 160 | 2017 |
| Core process management practices, quality tools and quality improvement in ISO 9001 certified manufacturing companies EL Psomas, CV Fotopoulos, DP Kafetzopoulos Business Process Management Journal 17 (3), 437-460, 2011 | 158 | 2011 |
| Assessing the critical factors and their impact on the effective implementation of a food safety management system CV Fotopoulos, DP Kafetzopoulos, EL Psomas International Journal of Quality & Reliability Management 26 (9), 894-910, 2009 | 144 | 2009 |
| Performance measures of ISO 9001 certified and non-certified manufacturing companies E Psomas, D Kafetzopoulos Benchmarking: An International Journal 21 (5), 756-774, 2014 | 141 | 2014 |
| The impact of quality management systems on the performance of manufacturing firms DP Kafetzopoulos, EL Psomas, KD Gotzamani International Journal of Quality & Reliability Management 32 (4), 381-399, 2015 | 139 | 2015 |
| Quality systems and competitive performance of food companies D Kafetzopoulos, K Gotzamani, E Psomas Benchmarking: An International Journal 20 (4), 463-483, 2013 | 121 | 2013 |
| Total quality management practices and results in food companies EL Psomas, CV Fotopoulos International Journal of Productivity and Performance Management 59 (7), 668-687, 2010 | 121 | 2010 |
| Investigating total quality management practice's inter-relationships in ISO 9001: 2000 certified organisations CV Fotopoulos, EL Psomas, FK Vouzas Total Quality Management 21 (5), 503-515, 2010 | 121 | 2010 |
| The effectiveness of the ISO 9001 quality management system and its influential critical factors in Greek manufacturing companies E Psomas, J Antony International Journal of Production Research 53 (7), 2089-2099, 2015 | 115 | 2015 |
