Trustworthiness and trust: influences and implications H Sekhon, C Ennew, H Kharouf, J Devlin Journal of marketing management 30 (3-4), 409-430, 2014 | 271 | 2014 |
An omnichannel approach to retailing: demystifying and identifying the factors influencing an omnichannel experience E Hickman, H Kharouf, H Sekhon The International Review of Retail, Distribution and Consumer Research 30 (3 …, 2020 | 144 | 2020 |
Building trust by signaling trustworthiness in service retail H Kharouf, D J. Lund, H Sekhon Journal of Services Marketing 28 (5), 361-373, 2014 | 117 | 2014 |
Understanding online event experience: The importance of communication, engagement and interaction H Kharouf, R Biscaia, A Garcia-Perez, E Hickman Journal of Business Research 121, 735-746, 2020 | 114 | 2020 |
Trust in UK financial services: A longitudinal analysis C Ennew, H Kharouf, H Sekhon Journal of Financial Services Marketing 16, 65-75, 2011 | 110 | 2011 |
A signaling theory approach to relationship recovery H Kharouf, DJ Lund, A Krallman, C Pullig European Journal of Marketing 54 (9), 2139-2170, 2020 | 73 | 2020 |
The role of effective communication and trustworthiness in determining guests’ loyalty H Kharouf, H Sekhon, SM Fazal-e-Hasan, E Hickman, G Mortimer Journal of Hospitality Marketing & Management 28 (2), 240-262, 2019 | 40 | 2019 |
The value of co-operation: an examination of the work relationships of university professional services staff and consequences for service quality T Gibbs, H Kharouf Studies in Higher Education 47 (1), 38-52, 2022 | 39 | 2022 |
The components of trustworthiness for higher education: a transnational perspective H Kharouf, H Sekhon, SK Roy Studies in Higher Education 40 (7), 1239-1255, 2015 | 32 | 2015 |
The role of green innovation and hope in employee retention SM Fazal‐e‐Hasan, H Ahmadi, H Sekhon, G Mortimer, M Sadiq, ... Business Strategy and the Environment 32 (1), 220-239, 2023 | 28 | 2023 |
An empirical examination of organisational trust recovery: Influences and implications H Kharouf, DJ Lund European Management Review 16 (4), 1115-1128, 2019 | 16 | 2019 |
Leisure consumption in cricket: Devising a model to contrast forms and time preferences A Pritchard, H Kharouf Leisure Studies 35 (4), 438-453, 2016 | 14 | 2016 |
Service gifts, collective social connection and reciprocity Y Tang, C Hinsch, DJ Lund, H Kharouf European Journal of Marketing 54 (10), 2477-2500, 2020 | 8 | 2020 |
Do we really know which vehicle attributes are important for customers M Kukova, C Diels, P Jordan, M Franco-Jorge, J Anderson, H Kharouf International Conference on Design Emotion, 2016 | 8 | 2016 |
Organisational Trustworthiness: A Conceptual Framework and Scale Development H Kharouf, H Sekhon Organisational Trustworthiness: A Conceptual Framework and Scale Development …, 2008 | 8* | 2008 |
The interplay of positive and negative emotions to quit unhealthy consumption behaviors: Insights for social marketers S Muhammad, H Ahmadi, G Mortimer, H Sekhon, H Kharouf, ... Australasian marketing journal 28 (4), 349-360, 2020 | 7 | 2020 |
Trustworthiness within the hotel sector: a structural model H Kharouf, H Sekhon Third IIMA Conference on Marketing Paradigms for Emerging Economies, 2009 | 5 | 2009 |
Relationship marketing: an evaluation of trustworthiness within the Jordanian hotel sector H Kharouf Coventry University, 2010 | 3 | 2010 |
Understanding Online Event Experience: The Importance of Communication, Engagement and Interaction E Hickman, H Kharouf, R Biscaia, A Garcia-Perez Elsevier, 2020 | | 2020 |
Digital customer experience: identifying the drivers and outcomes of successful mega events E Hickman, H Kharouf, R Biscaia, A Garcia-Perez | | 2019 |