E‐satisfaction and e‐loyalty: A contingency framework RE Anderson, SS Srinivasan Psychology & marketing 20 (2), 123-138, 2003 | 4313 | 2003 |
Customer loyalty in e-commerce: an exploration of its antecedents and consequences SS Srinivasan, R Anderson, K Ponnavolu Journal of retailing 78 (1), 41-50, 2002 | 4139 | 2002 |
Multinationality and firm performance: The moderating role of R&D and marketing capabilities M Kotabe, SS Srinivasan, PS Aulakh The Future of Global Business, 709-732, 2011 | 1111 | 2011 |
The global internet shopper: evidence from shopping tasks in twelve countries PD Lynch, RJ Kent, SS Srinivasan Journal of advertising research 41 (3), 15-23, 2001 | 609 | 2001 |
Customer relationship management: Its dimensions and effect on customer outcomes F Hong-kit Yim, RE Anderson, S Swaminathan Journal of Personal Selling & Sales Management 24 (4), 263-278, 2004 | 437 | 2004 |
Customer satisfaction and loyalty in e-markets: A PLS path modeling approach RE Anderson, S Swaminathan Journal of Marketing Theory and Practice 19 (2), 221-234, 2011 | 362 | 2011 |
Evaluation of search, experience and credence attributes: role of brand name and product trial SS Srinivasan, BD Till Journal of product & brand management 11 (7), 417-431, 2002 | 222 | 2002 |
Coupon face value: Its impact on coupon redemptions, brand sales, and brand profitability RP Leone, SS Srinivasan Journal of retailing 72 (3), 273-289, 1996 | 209 | 1996 |
Advertising intensity and R&D intensity: Differences across industries and their impact on firm’s performance TL Andras, SS Srinivasan International Journal of Business and Economics 2 (2), 81-90, 2003 | 199 | 2003 |
Coupon attractiveness and coupon proneness: A framework for modeling coupon redemption K Bawa, SS Srinivasan, RK Srivastava Journal of Marketing Research 34 (4), 517-525, 1997 | 199 | 1997 |
Category-specific coupon proneness: The impact of individual characteristics and category-specific variables S Swaminathan, K Bawa Journal of Retailing 81 (3), 205-214, 2005 | 154 | 2005 |
Concepts and strategy guidelines for designing value enhancing sales promotions SS Srinivasan, RE Anderson Journal of Product & Brand Management 7 (5), 410-420, 1998 | 123 | 1998 |
Information asymmetry between salesperson and supervisor: postulates from agency and social exchange theories SN Ramaswami, SS Srinivasan, SA Gorton Journal of Personal Selling & Sales Management 17 (3), 29-50, 1997 | 121 | 1997 |
The Innate Immune Response, Clinical Outcomes, and Ex Vivo HCV Antiviral Efficacy of a TLR7 Agonist (PF‐4878691) MD Fidock, BE Souberbielle, C Laxton, J Rawal, O Delpuech‐Adams, ... Clinical Pharmacology & Therapeutics 89 (6), 821-829, 2011 | 87 | 2011 |
Coupon characteristics and redemption intentions: A segment‐level analysis V Ramaswamy, SS Srinivasan Psychology & Marketing 15 (1), 59-80, 1998 | 81 | 1998 |
The different faces of coupon elasticity V Kumar, S Swaminathan Journal of Retailing 81 (1), 1-13, 2005 | 61 | 2005 |
Multi-agent based decision support system using data mining and case based reasoning S Srinivasan, J Singh, V Kumar International Journal of Computer Science Issues (IJCSI) 8 (4), 340, 2011 | 58 | 2011 |
The advertising exposure effect of free standing inserts SS Srinivasan, RP Leone, FJ Mulhern Journal of Advertising 24 (1), 29-40, 1995 | 53 | 1995 |
Price discounts or coupon promotions: does it matter? V Kumar, V Madan, SS Srinivasan Journal of Business Research 57 (9), 933-941, 2004 | 50 | 2004 |
Price communications in online and print coupons: An empirical investigation R Suri, S Swaminathan, KB Monroe Journal of Interactive Marketing 18 (4), 74-86, 2004 | 41 | 2004 |