| How to profit from a better virtual customer environment S Nambisan, P Nambisan MIT Sloan management review, 2008 | 534 | 2008 |
| Managing customer experiences in online product communities P Nambisan, JH Watt Journal of Business Research 64 (8), 889-895, 2011 | 406 | 2011 |
| Information seeking and social support in online health communities: impact on patients' perceived empathy P Nambisan Journal of the American Medical Informatics Association 18 (3), 298-304, 2011 | 344 | 2011 |
| Models of consumer value cocreation in health care P Nambisan, S Nambisan Health care management review 34 (4), 344-354, 2009 | 199 | 2009 |
| Engaging citizens in co-creation in public services S Nambisan, P Nambisan IBM Center for Business Development, 8-48, 2013 | 161 | 2013 |
| Social media, big data, and public health informatics: Ruminating behavior of depression revealed through twitter P Nambisan, Z Luo, A Kapoor, TB Patrick, RA Cisler 2015 48th Hawaii International Conference on System Sciences, 2906-2913, 2015 | 89 | 2015 |
| Informational support or emotional support: Preliminary study of an automated approach to analyze online support community contents KY Huang, P Nambisan, Ö Uzuner | 87 | 2010 |
| Social support and responsiveness in online patient communities: impact on service quality perceptions P Nambisan, DH Gustafson, R Hawkins, S Pingree Health Expectations 19 (1), 87-97, 2016 | 57 | 2016 |
| Understanding electronic medical record adoption in the United States: communication and sociocultural perspectives P Nambisan, GL Kreps, S Polit Interactive Journal of Medical Research 2 (1), e2437, 2013 | 55 | 2013 |
| Mobile applications for breast cancer survivorship and self-management: A systematic review A Kapoor, P Nambisan, E Baker Health informatics journal 26 (4), 2892-2905, 2020 | 51 | 2020 |
| Evaluating patient experience in online health communities: implications for health care organizations P Nambisan Health care management review 36 (2), 124-133, 2011 | 42 | 2011 |
| Factors that impact Patient Web Portal Readiness (PWPR) among the underserved P Nambisan International journal of medical informatics 102, 62-70, 2017 | 38 | 2017 |
| Using social media data to identify potential candidates for drug repurposing: a feasibility study M Rastegar-Mojarad, H Liu, P Nambisan JMIR research protocols 5 (2), e5621, 2016 | 35 | 2016 |
| Online Community Experience (OCE) and its impact on customer attitudes: an exploratory study P Nambisan, J Watt International Journal of Electronic Marketing and Retailing 2 (2), 150-175, 2008 | 24 | 2008 |
| How should organizations promote equitable distribution of benefits from technological innovation in health care? S Nambisan, P Nambisan AMA journal of ethics 19 (11), 1106-1115, 2017 | 16 | 2017 |
| Enabling consumer-driven service innovation in health care: the role of online Health Information Technologies (HIT) P Nambisan Information technology and product development, 159-177, 2009 | 16 | 2009 |
| Usability and acceptance evaluation of ACESO: a Web-based breast cancer survivorship tool A Kapoor, P Nambisan Journal of Cancer Survivorship 12, 316-325, 2018 | 15 | 2018 |
| Virtual Public Health Emergency Preparedness program: An evaluation of the user experience with the technological environment P Nambisan Online Journal of Public Health Informatics 2 (3), 2010 | 10* | 2010 |
| Patients' sociability and usability experience in online health communities: impact on attitudes towards the healthcare organisation and its services P Nambisan, D Gustafson, S Pingree, R Hawkins International Journal of Web Based Communities 6 (4), 395-409, 2010 | 10 | 2010 |
| Conceptualising customers' Online Community Experience (OCE): an experimental study P Nambisan International Journal of Internet Marketing and Advertising 5 (4), 309-328, 2009 | 10 | 2009 |
