The Rise of the Sharing Economy: Estimating the Impact of Airbnb on the Hotel Industry G Zervas, D Proserpio, JW Byers Journal of Marketing Research 54 (5), 687-705, 2017 | 3417 | 2017 |
Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud M Luca, G Zervas Management Science 62 (12), 3412 - 3427, 2016 | 1418 | 2016 |
Marketing in the sharing economy GM Eckhardt, MB Houston, B Jiang, C Lamberton, A Rindfleisch, G Zervas Journal of Marketing 83 (5), 5-27, 2019 | 808 | 2019 |
A first look at online reputation on Airbnb, where every stay is above average G Zervas, D Proserpio, JW Byers Marketing Letters 32, 1-16, 2021 | 749 | 2021 |
Online reputation management: Estimating the impact of management responses on consumer reviews D Proserpio, G Zervas Marketing Science 36 (5), 645-665, 2017 | 460 | 2017 |
Daily deals: Prediction, social diffusion, and reputational ramifications JW Byers, M Mitzenmacher, G Zervas Proceedings of the fifth ACM international conference on Web search and data …, 2012 | 133 | 2012 |
You Get What You Give: Theory and Evidence of Reciprocity in the Sharing Economy D Proserpio, W Xu, G Zervas Quantitative Marketing and Economics, 2018 | 125 | 2018 |
The Groupon effect on Yelp ratings: A root cause analysis JW Byers, M Mitzenmacher, G Zervas Proceedings of the 13th ACM Conference on Electronic Commerce, 248-265, 2012 | 121 | 2012 |
A month in the life of groupon JW Byers, M Mitzenmacher, M Potamias, G Zervas arXiv preprint arXiv:1105.0903, 2011 | 64 | 2011 |
Information asymmetries in pay-per-bid auctions JW Byers, M Mitzenmacher, G Zervas Proceedings of the 11th ACM conference on Electronic commerce, 1-12, 2010 | 61 | 2010 |
The welfare impact of consumer reviews: A case study of the hotel industry G Lewis, G Zervas Unpublished manuscript, 2016 | 53 | 2016 |
Understanding Emerging Threats to Online Advertising C Budak, S Goel, J Rao, G Zervas Proceedings of the 2016 ACM Conference on Economics and Computation Pages …, 2016 | 53* | 2016 |
The cache inference problem and its application to content and request routing N Laoutaris, G Zervas, A Bestavros, G Kollios INFOCOM 2007. 26th IEEE International Conference on Computer Communications …, 2007 | 36 | 2007 |
Interacting user-generated content technologies: How questions and answers affect consumer reviews S Banerjee, C Dellarocas, G Zervas Journal of Marketing Research 58 (4), 742-761, 2021 | 33 | 2021 |
The supply and demand effects of review platforms G Lewis, G Zervas Available at SSRN 3468278, 2019 | 18 | 2019 |
Consumer reviews and regulation: Evidence from NYC restaurants C Farronato, G Zervas National Bureau of Economic Research, 2022 | 16 | 2022 |
Heapable sequences and subseqeuences J Byers, B Heeringa, M Mitzenmacher, G Zervas 2011 Proceedings of the Eighth Workshop on Analytic Algorithmics and …, 2011 | 15 | 2011 |
Learning product characteristics and consumer preferences from search data L Armona, G Lewis, G Zervas Proceedings of the 22nd ACM Conference on Economics and Computation, 98-99, 2021 | 11 | 2021 |
Interacting user generated content technologies: How Q&As affect ratings & reviews S Banerjee, C Dellarocas, G Zervas Proceedings of the 2017 ACM Conference on Economics and Computation, 539-539, 2017 | 7 | 2017 |
Causal Inference in Word-of-Mouth Research: Methods and Results S Seiler, S Yao, G Zervas | 6 | 2018 |