| Customer loyalty: a review and future directions with a special focus on the hospitality industry J Kandampully, TC Zhang, A Bilgihan International Journal of Contemporary Hospitality Management 27 (3), 379-414, 2015 | 897 | 2015 |
| Gen Y customer loyalty in online shopping: An integrated model of trust, user experience and branding A Bilgihan Computers in human behavior 61, 103-113, 2016 | 860 | 2016 |
| Social media in travel, tourism and hospitality: Theory, practice and cases M Sigala, E Christou, U Gretzel Ashgate Publishing, Ltd., 2012 | 821 | 2012 |
| Security-related factors in extended UTAUT model for NFC based mobile payment in the restaurant industry J Khalilzadeh, AB Ozturk, A Bilgihan Computers in human behavior 70, 460-474, 2017 | 770 | 2017 |
| Understanding satisfied and dissatisfied hotel customers: text mining of online hotel reviews K Berezina, A Bilgihan, C Cobanoglu, F Okumus Journal of Hospitality Marketing & Management 25 (1), 1-24, 2016 | 743 | 2016 |
| Generating brand awareness in online social networks AA Barreda, A Bilgihan, K Nusair, F Okumus Computers in human behavior 50, 600-609, 2015 | 630 | 2015 |
| What keeps the mobile hotel booking users loyal? Investigating the roles of self-efficacy, compatibility, perceived ease of use, and perceived convenience AB Ozturk, A Bilgihan, K Nusair, F Okumus International Journal of Information Management 36 (6), 1350-1359, 2016 | 608 | 2016 |
| Towards a unified customer experience in online shopping environments: Antecedents and outcomes A Bilgihan, J Kandampully, T Zhang International Journal of Quality and Service Sciences 8 (1), 102-119, 2016 | 585 | 2016 |
| The effect of website features in online relationship marketing: A case of online hotel booking A Bilgihan, M Bujisic Electronic commerce research and applications 14 (4), 222-232, 2015 | 496 | 2015 |
| Consumer perception of knowledge-sharing in travel-related online social networks A Bilgihan, A Barreda, F Okumus, K Nusair Tourism Management 52, 287-296, 2016 | 475 | 2016 |
| Psychological factors influencing customers’ acceptance of smartphone diet apps when ordering food at restaurants B Okumus, F Ali, A Bilgihan, AB Ozturk International Journal of Hospitality Management 72, 67-77, 2018 | 382 | 2018 |
| Components of cultural tourists’ experiences in destinations G Cetin, A Bilgihan Current issues in tourism 19 (2), 137-154, 2016 | 367 | 2016 |
| Generation Y travelers’ commitment to online social network websites A Bilgihan, F Okumus, C Cobanoglu Tourism Management 35, 13-22, 2013 | 363 | 2013 |
| An investigation on online reviews in sharing economy driven hospitality platforms: A viewpoint of trust X Cheng, S Fu, J Sun, A Bilgihan, F Okumus Tourism Management 71, 366-377, 2019 | 356 | 2019 |
| An analysis of user‐generated content for hotel experiences A Barreda, A Bilgihan Journal of Hospitality and Tourism Technology 4 (3), 263-280, 2013 | 318 | 2013 |
| The impact of servicescape on hedonic value and behavioral intentions: The importance of previous experience BB Dedeoglu, A Bilgihan, BH Ye, P Buonincontri, F Okumus International Journal of Hospitality Management 72, 10-20, 2018 | 311 | 2018 |
| The influence of eWOM communications: An application of online social network framework S Kim, J Kandampully, A Bilgihan Computers in human behavior 80, 243-254, 2018 | 293 | 2018 |
| Airport service quality drivers of passenger satisfaction V Bogicevic, W Yang, A Bilgihan, M Bujisic Tourism Review 68 (4), 3-18, 2013 | 276 | 2013 |
| Information technology applications and competitive advantage in hotel companies D Bilgihan, A. Okumus, Fevzi, Nusair, Khaldoon" Khal", Joon-Wuk Kwun Journal of Hospitality and Tourism Technology 2 (2), 139-154., 2011 | 269 | 2011 |
| Brand awareness, image, physical quality and employee behavior as building blocks of customer-based brand equity: Consequences in the hotel context Ö Sürücü, Y Öztürk, F Okumus, A Bilgihan Journal of Hospitality and Tourism Management 40, 114-124, 2019 | 266 | 2019 |
