| Hospital healthcare service quality, patient satisfaction and loyalty: An investigation in context of private healthcare systems T Fatima, SA Malik, A Shabbir International journal of quality & Reliability Management 35 (6), 1195-1214, 2018 | 514 | 2018 |
| Measuring patients’ healthcare service quality perceptions, satisfaction, and loyalty in public and private sector hospitals in Pakistan A Shabbir, SA Malik, SA Malik International Journal of Quality & Reliability Management 33 (5), 2016 | 265 | 2016 |
| Perceptions of fine dining restaurants in Pakistan: What influences customer satisfaction and behavioral intentions? M Shahzadi, SA Malik, M Ahmad, A Shabbir International Journal of Quality & Reliability Management 35 (3), 635-655, 2018 | 140 | 2018 |
| Measuring service quality perceptions of customers in the hotel industry of Pakistan SA Malik, F Akhtar, MM Raziq, M Ahmad Total Quality Management & Business Excellence 31 (3-4), 263-278, 2020 | 135 | 2020 |
| TQM Practices & Organizational Performance: Evidence from Pakistani SMEs. SA Malik, MZ Iqbal, R Shaukat, J Yong International Journal of Engineering & Technology 10 (4), 2010 | 85 | 2010 |
| Smartphone use and academic performance of university students: a mediation and moderation analysis RR Ahmed, F Salman, SA Malik, D Streimikiene, RH Soomro, MH Pahi Sustainability 12 (1), 439, 2020 | 77 | 2020 |
| An empirical analysis of the relationship between characteristics and formative evaluation of training MZ Iqbal, MW Maharvi, SA Malik, MM Khan, P Road International Business Research 4 (1), 273-286, 2011 | 65 | 2011 |
| Total Quality Management practices and work-related outcomes: A case study of higher education institutions in Pakistan MN Khan, SA Malik, SY Janjua International Journal of Quality & Reliability Management 36 (6), 864-874, 2019 | 64 | 2019 |
| Execution of continuous improvement practices in Spanish and Pakistani industry: a comparative analysis SA Malik, T YeZhuang 2006 IEEE International Conference on Management of Innovation and …, 2006 | 57 | 2006 |
| Equating the expected and perceived service quality: A comparison between public and private healthcare service providers A Shabbir, SA Malik, SY Janjua International Journal of Quality & Reliability Management 34 (8), 1295-1317, 2017 | 55 | 2017 |
| Continuous improvement practices in Asian developing countries a comparative analysis between Chinese & Pakistani manufacturing Industry SA Malik, LU Li-bin, T Ye-zhuang, SUN Xiao-lin 2007 International Conference on Management Science and Engineering, 692-697, 2007 | 42 | 2007 |
| Measuring Service Quality Perceptions of the Customers of Restaurants in Pakistan SA Malik, LH Jaswal, SA Malik, TM Awan International Journal for Quality Research 7 (2), 187-200, 2013 | 39 | 2013 |
| Value co-creation through actor embeddedness and actor engagement A Wajid, MM Raziq, OF Malik, SA Malik, N Khurshid Marketing Intelligence & Planning 37 (3), 271-283, 2019 | 28 | 2019 |
| Measuring relationship between students’ satisfaction and motivation in secondary schools of Pakistan N Hasan, SA Malik, MM Khan Middle-East journal of scientific research 18 (7), 907-915, 2013 | 26 | 2013 |
| Answering the journalistic six on the training needs assessment of pharmaceutical sales representatives: Comparative perspectives of trainers and trainees M Zahid Iqbal, S Alam Malik, RA Khan International Journal of Pharmaceutical and Healthcare Marketing 6 (1), 71-96, 2012 | 26 | 2012 |
| Survey on marketing tactics used to build private school image and increase parents' loyalty SA Malik, A Mushtaq, LH Jaswal, SA Malik International Journal of Management in Education 9 (2), 180-199, 2015 | 24 | 2015 |
| Predicting employees turnover in telecom mobile communication call centers of Pakistan SA Malik, N Bashir, MM Khan, SA Malik Middle-East Journal of Scientific Research 17 (4), 481-494, 2013 | 21 | 2013 |
| TQM Practices in Electric Fan Manufacturing Industry of Pakistan SA Malik, K Nasim, MZ Iqbal International Journal of Productivity and Quality Management 12 (4), 361-378, 2013 | 19 | 2013 |
| The moderating effect of service capability on the relationship between service delivery and business performance of manufacturing companies Y Tian, Y Jia, H Sun, D Li, Y Yang, SA Malik African Journal of Business Management 6 (6), 2169, 2012 | 18 | 2012 |
| Measuring Students’ Perceptions and Expectations in Business Schools of Pakistan Malik, S.A., Hasan, S. Asian Education and Development Studies 1 (3), 222-236, 2012 | 18* | 2012 |
