Customer satisfaction measurement using SERVQUAL model, integration Kano and QFD approach in an educational institution A Apornak International Journal of Productivity and Quality Management 21 (1), 129-141, 2017 | 53 | 2017 |
Human resources optimization in hospital emergency using the genetic algorithm approach A Apornak, S Raissi, A Keramati, K Khalili-Damghani International Journal of Healthcare Management 14 (4), 1441-1448, 2021 | 42 | 2021 |
Optimizing human resource cost of an emergency hospital using multi-objective Bat algorithm A Apornak, S Raissi, A Keramati, K Khalili-Damghani International Journal of Healthcare Management 14 (3), 873-879, 2021 | 35 | 2021 |
Human resources allocation in the hospital emergency department during COVID-19 pandemic A Apornak International Journal of Healthcare Management 14 (1), 264-270, 2021 | 32 | 2021 |
Extension of the model of manufacturing supply chain quality management: an empirical study A Apornak, MA Hezaveh International journal of productivity and quality management 28 (4), 417-437, 2019 | 24 | 2019 |
Modeling multi-state system reliability analysis in a power station under fatal and nonfatal shocks: a simulation approach MR Pourhassan, S Raissi, A Apornak International journal of quality & reliability management 38 (10), 2080-2094, 2021 | 23 | 2021 |
The effect of service recovery on customers' satisfaction in e-banking: an empirical investigation A Keramati, A Apornak, H Abedi, F Otrodi, M Roudneshin International journal of business information systems 29 (4), 459-484, 2018 | 18 | 2018 |
Supplier selection model using QFD-ANP methodology under fuzzy multi-criteria environment N Ahmadizadeh-Tourzani, A Keramati, A Apornak International journal of productivity and quality management 24 (1), 59-83, 2018 | 18 | 2018 |
The influence of strategic decisions for provision of product (service) on the customer's priorities: case study of automotive industry A Apornak International Journal of Management Concepts and Philosophy 12 (4), 422-432, 2019 | 13 | 2019 |
Solving flexible flow-shop problem using a hybrid multi criteria Taguchi based computer simulation model and DEA approach A Apornak, S Raissi, MR Pourhassan Journal of industrial and systems engineering 13 (2), 264-276, 2021 | 12 | 2021 |
Key performance indicators of HSE in the hospital management system during corona virus pandemic SF Mousavi, A Apornak, MR Pourhassan, S Raissi Journal of Industrial and Systems Engineering 14 (1), 279-291, 2021 | 10 | 2021 |
A simulation-based multi-objective optimisation approach in flexible manufacturing system planning A Apornak, S Raissi, M Javadi, N Ahmadizadeh-Tourzani, A Kazem International Journal of Industrial and Systems Engineering 29 (4), 494-506, 2018 | 10 | 2018 |
The impact of pricing, lead time and capacity policies in a two-echelon supply chain A Apornak International Journal of Logistics Systems and Management 31 (1), 69-81, 2018 | 7 | 2018 |
Provide a framework to determine the key success factors of knowledge management based on ABC analysis: an empirical study in Iranian organisations A Apornak, A Keramati International Journal of Management Concepts and Philosophy 10 (3), 282-300, 2017 | 7 | 2017 |
Robust optimization model to improve supply chain network productivity under uncertainty SF Mousavi, A Apornak, M Pourhassan Journal of applied research on industrial engineering 10 (2), 273-285, 2023 | 6 | 2023 |
Pricing and cooperative advertising decisions in a two-echelon dual-channel supply chain A Apornak, A Keramati International Journal of Operational Research 39 (3), 306-324, 2020 | 5 | 2020 |
Resource allocation problems in data envelopment analysis with simultaneous shared costs and common revenue K Khalili-Damghani, F Noorzadeh, A Apornak International Journal of Data Envelopment Analysis 10 (2), 2022 | 4 | 2022 |
A simulation modelling approach to improve waiting time for outpatients of hospital emergency department A Apornak, S Raissi, A Keramati, K Khalili-Damghani International journal of knowledge management in tourism and hospitality 2 …, 2019 | 4 | 2019 |
Presenting a mathematical model for reduction of delays in construction projects considering quality management criteria in uncertainty conditions J Sun, A Apornak, G Ma Journal of Engineering Research 12 (3), 476-483, 2024 | 3 | 2024 |
Modelling new service development using Kano, QFD and mathematical programming in an emergency department healthcare unit A Apornak, S Raissi, A Keramati, K Khalili-Damghani International Journal of Process Management and Benchmarking 13 (1), 1-18, 2023 | 2 | 2023 |