Brand attachment and brand attitude strength: Conceptual and empirical differentiation of two critical brand equity drivers CW Park, DJ MacInnis, J Priester, AB Eisingerich, D Iacobucci Journal of marketing 74 (6), 1-17, 2010 | 3134 | 2010 |
Drivers of brand commitment: A cross-national investigation AB Eisingerich, G Rubera Journal of International Marketing 18 (2), 64-79, 2010 | 575 | 2010 |
Attachment–aversion (AA) model of customer–brand relationships CW Park, AB Eisingerich, JW Park Journal of consumer psychology 23 (2), 229-248, 2013 | 566 | 2013 |
How can clusters sustain performance? The role of network strength, network openness, and environmental uncertainty AB Eisingerich, SJ Bell, P Tracey Research policy 39 (2), 239-253, 2010 | 526 | 2010 |
Why recommend a brand face-to-face but not on Facebook? How word-of-mouth on online social sites differs from traditional word-of-mouth AB Eisingerich, HEH Chun, Y Liu, HM Jia, SJ Bell Journal of Consumer Psychology 25 (1), 120-128, 2015 | 451 | 2015 |
Perceived service quality and customer trust: does enhancing customers' service knowledge matter? AB Eisingerich, SJ Bell Journal of service research 10 (3), 256-268, 2008 | 437 | 2008 |
The role of brand logos in firm performance CW Park, AB Eisingerich, G Pol, JW Park Journal of business research 66 (2), 180-187, 2013 | 432 | 2013 |
Maintaining customer relationships in high credence services AB Eisingerich, SJ Bell Journal of Services Marketing 21 (4), 253-262, 2007 | 339 | 2007 |
Doing good and doing better despite negative information?: The role of corporate social responsibility in consumer resistance to negative information AB Eisingerich, G Rubera, M Seifert, G Bhardwaj Journal of Service Research 14 (1), 60-75, 2011 | 338 | 2011 |
How do marketing, research and development capabilities, and degree of internationalization synergistically affect the innovation performance of small and medium-sized … S Ren, AB Eisingerich, HT Tsai International Business Review 24 (4), 642-651, 2015 | 319 | 2015 |
The paradox of customer education: Customer expertise and loyalty in the financial services industry SJ Bell, AB Eisingerich European Journal of Marketing 41 (5/6), 466-486, 2007 | 285 | 2007 |
Hook vs. hope: How to enhance customer engagement through gamification AB Eisingerich, A Marchand, MP Fritze, L Dong International Journal of Research in Marketing 36 (2), 200-215, 2019 | 282 | 2019 |
Relationship marketing in the financial services industry: The importance of customer education, participation and problem management for customer loyalty AB Eisingerich, SJ Bell Journal of financial services marketing 10, 86-97, 2006 | 272 | 2006 |
Attitudes and acceptance of oral and parenteral HIV preexposure prophylaxis among potential user groups: a multinational study AB Eisingerich, A Wheelock, GB Gomez, GP Garnett, MR Dybul, PK Piot PloS one 7 (1), e28238, 2012 | 267 | 2012 |
Managing service innovation and interorganizational relationships for firm performance: to commit or diversify? AB Eisingerich, G Rubera, M Seifert Journal of Service Research 11 (4), 344-356, 2009 | 264 | 2009 |
Internationalization strategies of emerging markets firms HT Tsai, AB Eisingerich California management review 53 (1), 114-135, 2010 | 158 | 2010 |
Acta non verba? The role of customer participation and word of mouth in the relationship between service firms’ customer satisfaction and sales performance AB Eisingerich, S Auh, O Merlo Journal of Service Research 17 (1), 40-53, 2014 | 155 | 2014 |
How does brand loyalty interact with tourism destination? Exploring the effect of brand loyalty on place attachment Y Liu, M Hultman, AB Eisingerich, X Wei Annals of Tourism Research 81, 102879, 2020 | 144 | 2020 |
Improvised Marketing Interventions in Social Media A Borah, S Banerjee, YT Lin, A Jain, AB Eisingerich Journal of Marketing 84 (2), 69-91, 2020 | 130 | 2020 |
Access-based services as substitutes for material possessions: the role of psychological ownership MP Fritze, A Marchand, AB Eisingerich, M Benkenstein Journal of Service Research 23 (3), 368-385, 2020 | 128 | 2020 |