Formal institutions, informal institutions, and red tape: A comparative study W Kaufmann, R Hooghiemstra, MK Feeney Public Administration 96 (2), 386-403, 2018 | 136 | 2018 |
More than pathological formalization: Understanding organizational structure and red tape W Kaufmann, EL Borry, L DeHart‐Davis Public Administration Review 79 (2), 236-245, 2019 | 96 | 2019 |
The negative effect of red tape on procedural satisfaction W Kaufmann, L Tummers Public Management Review 19 (9), 1311-1327, 2017 | 96 | 2017 |
Administrative delay, red tape, and organizational performance W Kaufmann, G Taggart, B Bozeman Public Performance & Management Review 42 (3), 529-553, 2019 | 84 | 2019 |
In AI we trust? Citizen perceptions of AI in government decision making A Ingrams, W Kaufmann, D Jacobs Policy & Internet 14 (2), 390-409, 2022 | 74 | 2022 |
Beyond the rules: The effect of outcome favourability on red tape perceptions W Kaufmann, MK Feeney Public Administration 92 (1), 178-191, 2014 | 70 | 2014 |
Formalization and consistency heighten organizational rule following: Experimental and survey evidence EL Borry, L DeHart‐Davis, W Kaufmann, CC Merritt, Z Mohr, L Tummers Public Administration 96 (2), 368-385, 2018 | 69 | 2018 |
The right kind of participation? The effect of a deliberative mini-public on the perceived legitimacy of public decision-making D Jacobs, W Kaufmann Public Management Review 23 (1), 91-111, 2021 | 64 | 2021 |
Objective formalization, perceived formalization and perceived red tape: Sorting out concepts W Kaufmann, MK Feeney Public Management Review 14 (8), 1195-1214, 2012 | 61 | 2012 |
Angling for sharks, not pilot fish: Deep corruption, venal corruption, and public values failure B Bozeman, AL Molina Jr, W Kaufmann Perspectives on Public Management and Governance 1 (1), 5-27, 2018 | 49 | 2018 |
Do rules breed rules? Vertical rule-making cascades at the supranational, national, and organizational level W Kaufmann, A van Witteloostuijn International Public Management Journal 21 (4), 650-676, 2018 | 44 | 2018 |
Performance measurement, cognitive dissonance and coping strategies: Exploring individual responses to NPM-inspired output control B Van der Kolk, W Kaufmann Journal of Management Control 29, 93-113, 2018 | 43 | 2018 |
Does good governance mean better corporate social performance? A comparative study of OECD countries W Kaufmann, A Lafarre International Public Management Journal 24 (6), 762-791, 2021 | 34 | 2021 |
Understanding the meaning of concepts across domains through collocation analysis: An application to the study of red tape W Kaufmann, RFJ Haans Journal of Public Administration Research and Theory 31 (1), 218-233, 2021 | 31 | 2021 |
Can effective organizational rules keep employees from leaving? a study of green tape and turnover intention W Kaufmann, EL Borry, L DeHart-Davis Public Management Review 25 (8), 1427-1448, 2023 | 28 | 2023 |
Testing the open government recipe: Are vision and voice good governance ingredients? A Ingrams, W Kaufmann, D Jacobs Journal of Behavioral Public Administration 3 (1), 2020 | 23 | 2020 |
Being consistent matters: Experimental evidence on the effect of rule consistency on citizen red tape W Kaufmann, A Ingrams, D Jacobs The American Review of Public Administration 51 (1), 28-39, 2021 | 20 | 2021 |
The effect of enabling versus coercive performance measurement systems on procedural fairness and red tape PMG van Veen-Dirks, MC Leliveld, W Kaufmann Journal of Management Control 32 (2), 269-294, 2021 | 19 | 2021 |
Rationale and process transparency do not reduce perceived red tape: evidence from a survey experiment W Kaufmann, A Ingrams, D Jacobs International Review of Administrative Sciences 88 (4), 960-976, 2022 | 16 | 2022 |
European and national rules as potential red tape drivers: An ecological analysis of the Europeanization of Dutch competition law, 1962–2010 W Kaufmann, A Van Witteloostuijn International Public Management Journal 15 (3), 266-287, 2012 | 16 | 2012 |