An analysis of word-of-mouse ratings and guest comments of online hotel distribution sites BB Stringam, J Gerdes Jr Journal of Hospitality Marketing & Management 19 (7), 773-796, 2010 | 348 | 2010 |
Assessing the importance and relationships of ratings on user-generated traveler reviews BB Stringam, J Gerdes Jr, DM Vanleeuwen Journal of Quality Assurance in Hospitality & Tourism 11 (2), 73-92, 2010 | 151 | 2010 |
An integrative approach to assess qualitative and quantitative consumer feedback J Gerdes, BB Stringam, RG Brookshire Electronic Commerce Research 8, 217-234, 2008 | 70 | 2008 |
Are pictures worth a thousand room nights? Success factors for hotel web site design B Bender Stringam, J Gerdes Jr Journal of Hospitality and Tourism Technology 1 (1), 30-49, 2010 | 47 | 2010 |
Addressing researchers' quest for hospitality data: mechanism for collecting data from web resources J Gerdes Jr, BB Stringam Tourism Analysis 13 (3), 309-315, 2008 | 44 | 2008 |
A comparison of vacation ownership amenities with hotel and resort hotel amenities B Bender Stringam Journal of Retail & Leisure Property 7, 186-203, 2008 | 41 | 2008 |
Hotel and Guestroom Technology BB Stringam, JH Gerdes Hospitality and Tourism Information Technology, 62, 2021 | 38* | 2021 |
Service gap in hotel website load performance B Stringam, J Gerdes International Hospitality Review 33 (1), 16-29, 2019 | 35 | 2019 |
Timeshare and vacation ownership executives’ analysis of the industry and the future BB Stringam Journal of Retail & Leisure Property 9, 37-54, 2010 | 33 | 2010 |
An examination of strategic drivers impacting US multinational lodging corporations B Bender, C Partlow, M Roth international Journal of Hospitality & tourism administration 9 (3), 219-243, 2008 | 32 | 2008 |
Travel interests among special seniors: Continuing care retirement community residents JK Poffley, EB Pederson, KP Brewer Journal of Travel & Tourism Marketing 4 (2), 93-98, 1995 | 32 | 1995 |
Future seniors and the travel industry EB Pederson Hospitality Review 12 (2), 6, 1994 | 24 | 1994 |
Profile of the Hospitality Industry BB Stringam, CG Partlow Business Expert Press, 2015 | 23* | 2015 |
Restaurant dining strategies: Attracting nutrition-conscious future seniors EB Pederson, FJ DeMicco Hospitality Review 11 (2), 2, 1993 | 23 | 1993 |
Improving the use of computer simulations in the hospitality curriculum E Pederson, C Pederson Hospitality & Tourism Educator 5 (3), 25-29, 1993 | 17 | 1993 |
An investigation of the traveler rating lexicon across hotel segments BB Stringam, J Gerdes Jr Journal of Quality Assurance in Hospitality & Tourism 13 (3), 187-211, 2012 | 16 | 2012 |
Hey? ! What did you think about that Robot? Groups Polarize Users' Acceptance and Trust of Food Delivery Robots JE Martinez, D VanLeeuwen, BB Stringam, MR Fraune Proceedings of the 2023 ACM/IEEE international conference on human-robot …, 2023 | 13 | 2023 |
Legal and ethical issues of collecting and using online hospitality data B Stringam, JH Gerdes, CK Anderson Cornell Hospitality Quarterly 64 (1), 54-62, 2023 | 11 | 2023 |
Designing for Wellbeing: Worker-Generated Ideas on Adapting Algorithmic Management in the Hospitality Industry F Spektor, SE Fox, E Awumey, CA Riordan, HJ Rho, C Kulkarni, ... Proceedings of the 2023 ACM Designing Interactive Systems Conference, 623-637, 2023 | 10 | 2023 |
First impressions in a mobile world: How hotel sites compare with OTAs, aggregators and peer to peer accommodations on website performance B Stringam, J Gerdes Journal of Service Science and Management 12 (04), 475, 2019 | 10 | 2019 |