E-service quality and e-retailers: Attribute-based multi-dimensional scaling P Kalia, J Paul Computers in Human Behavior 115, 106608, 2021 | 100 | 2021 |
E-Commerce in India: Evolution and Revolution of Online Retail P Kalia, N Kaur, T Singh Mobile Commerce: Concepts, Methodologies, Tools, and Applications, 736–758, 2017 | 83 | 2017 |
Service quality scales in online retail: methodological issues P Kalia International Journal of Operations & Production Management 37 (5), 630-663, 2017 | 69 | 2017 |
E-service quality, consumer satisfaction and future purchase intentions in e-retail P Kalia, R Arora, S Kumalo e-Service Journal 10 (1), 24-41, 2016 | 68 | 2016 |
Determining the Role of Service Quality, Trust, and Commitment to Customer Loyalty for Telecom Service Users: A PLS‐SEM Approach P Kalia, R Kaushal, M Singla, J Parkash The TQM Journal 33 (7), 377-396, 2021 | 61 | 2021 |
Predictive Sustainability Model Based on the Theory of Planned Behavior Incorporating Ecological Conscience and Moral Obligation J Müller, Á Acevedo-Duque, S Müller, P Kalia*, K Mehmood Sustainability 13 (8), 4248, 2021 | 44 | 2021 |
Decoding the trends and the emerging research directions of digital tourism in the last three decades: a bibliometric analysis P Kalia, D Mladenović, Á Acevedo-Duque SAGE Open 12 (4), 1-23, 2022 | 38 | 2022 |
Social and Demographic Predictors of Consumers’ Word of Mouth Engagement in Czechia D Mladenović, R Bruni, P Kalia Journal of International Consumer Marketing, 2020 | 25 | 2020 |
E-SERVQUAL and Electronic Retailing P Kalia Proceedings of the 3rd National Conference on Trends and Issues in Product …, 2013 | 25 | 2013 |
Examining the effects of supportive work environment and organizational learning culture on organizational performance in Information Technology companies : The mediating role … A Tripathi, P Kalia Innovation: Organization & Management 26 (2), 257-277, 2024 | 23 | 2024 |
Artificial intelligence in e-commerce: a business process analysis P Kalia Artificial Intelligence: Fundamentals and Applications, 2021 | 22 | 2021 |
A Review of Factors Affecting Online Buying Behavior P Kalia, N Kaur, T Singh Apeejay Journal of Management and Technology 11 (2), 58-73, 2016 | 22 | 2016 |
An Empirical Study of Online Shoppers’ Search Behaviour with Respect to Sources of Information in Northern India P Kalia, T Singh, N Kaur Productivity : A Quarterly Journal of the National Productivity Council 56 …, 2016 | 22 | 2016 |
Social Influence in Online Retail: A Review and Research Agenda P Kalia, A Zia, K Kaur European Management Journal 41 (6), 1034-1046, 2023 | 21 | 2023 |
Consumer satisfaction in e-shopping: An overview P Kalia, N Kaur, T Singh Indian Journal of Economics and Development 13 (2a), 569-576, 2017 | 21 | 2017 |
Cellulographics©: A novel smartphone user classification metrics P Kalia, YK Dwivedi, Á Acevedo-Duque Journal of Innovation & Knowledge 7 (2), 100179, 2022 | 20 | 2022 |
Does demographics affect purchase frequency in online retail? P Kalia International Journal of Online Marketing 7 (2), 42-56, 2017 | 20 | 2017 |
Influence of Augmented Reality on Shopping Behavior P Dogra, A Kaushik, P Kalia, A Kaushal Management Decision 61 (7), 2073-2098, 2023 | 19 | 2023 |
E-marketing practices of micro, small and medium sized enterprises: Evidence from India T Singh, R Kumar, P Kalia* Strategic Corporate Communication in the Digital Age, 197-216, 2021 | 19 | 2021 |
Top e-retailers of India: business model and components P Kalia International Journal of Electronic Marketing and Retailing 6 (4), 277-298, 2015 | 19 | 2015 |