| Leader-member exchange and member performance: a new look at individual-level negative feedback-seeking behavior and team-level empowerment climate. Z Chen, W Lam, JA Zhong Journal of applied psychology 92 (1), 202, 2007 | 639 | 2007 |
| When I put on my service mask: Determinants and outcomes of emotional labor among hotel service providers according to affective event theory W Lam, Z Chen International Journal of Hospitality Management 31 (1), 3-11, 2012 | 362 | 2012 |
| Chinese hotel employees in the smiling masks: Roles of job satisfaction, burnout, and supervisory support in relationships between emotional labor and performance Z Chen, H Sun, W Lam, Q Hu, Y Huo, JA Zhong The International Journal of Human Resource Management 23 (4), 826-845, 2012 | 252 | 2012 |
| Perceived human resource management practices and intention to leave of employees: the mediating role of organizational citizenship behaviour in a Sino-Japanese joint venture W Lam, Z Chen, N Takeuchi The International Journal of Human Resource Management 20 (11), 2250-2270, 2009 | 195* | 2009 |
| The strategic HRM configuration for competitive advantage: Evidence from Japanese firms in China and Taiwan N Takeuchi, M Wakabayashi, Z Chen Asia Pacific Journal of Management 20 (4), 447-480, 2003 | 153 | 2003 |
| How and when peers’ positive mood influences employees’ voice. W Liu, S Tangirala, W Lam, Z Chen, RT Jia, X Huang Journal of Applied Psychology 100 (3), 976, 2015 | 131 | 2015 |
| Am I the only one this supervisor is laughing at? Effects of aggressive humor on employee strain and addictive behaviors Y Huo, W Lam, Z Chen Personnel Psychology 65 (4), 859-885, 2012 | 127 | 2012 |
| Hedonic evaluation over short and long retention intervals: The mechanism of the peak–end rule X Geng, Z Chen, W Lam, Q Zheng Journal of Behavioral Decision Making 26 (3), 225-236, 2013 | 124 | 2013 |
| Effects of perceptions on LMX and work performance: Effects of supervisors’ perception of subordinates’ emotional intelligence and subordinates’ perception of trust in the … Z Chen, W Lam, JA Zhong Asia Pacific journal of management 29 (3), 597-616, 2012 | 119 | 2012 |
| Relationship between leader–member exchange and organizational citizenship behaviors: Examining the moderating role of empowerment JA Zhong, W Lam, Z Chen Asia Pacific Journal of Management 28 (3), 609-626, 2011 | 117 | 2011 |
| LMX, coaching attributions, and employee performance C Sue-Chan, Z Chen, W Lam Group & Organization Management 36 (4), 466-498, 2011 | 102 | 2011 |
| Who is fit to serve? Person–job/organization fit, emotional labor, and customer service performance W Lam, Y Huo, Z Chen Human Resource Management 57 (2), 483-497, 2018 | 101 | 2018 |
| Cultural and individual differences in self‐rating behavior: an extension and refinement of the cultural relativity hypothesis JL Xie, JP Roy, Z Chen Journal of Organizational Behavior: The International Journal of Industrial …, 2006 | 67 | 2006 |
| A comparative study of organizational context factors for managerial career progress: focusing on Chinese state-owned, Sino-foreign joint venture and Japanese corporations Z Chen, M Wakabayashi, N Takeuchi Human Resource Management in China Revisited, 134-158, 2020 | 61 | 2020 |
| Leadership justice, negative organizational behaviors, and the mediating effect of affective commitment J Duan, W Lam, Z Chen, JA Zhong Social Behavior and Personality: an international journal 38 (9), 1287-1296, 2010 | 60 | 2010 |
| When too little or too much hurts: Evidence for a curvilinear relationship between team faultlines and performance S Chen, D Wang, Y Zhou, Z Chen, D Wu Asia Pacific Journal of Management 34 (4), 931-950, 2017 | 57 | 2017 |
| When do frontline hospitality employees take charge? Prosocial motivation, taking charge, and job performance: The moderating role of job autonomy Z Cai, Y Huo, J Lan, Z Chen, W Lam Cornell Hospitality Quarterly 60 (3), 237-248, 2019 | 56 | 2019 |
| Do the best new product development practices of US companies matter in Hong Kong? M Ozer, Z Chen Industrial Marketing Management 35 (3), 279-292, 2006 | 41 | 2006 |
| Standing in my customer's shoes: Effects of customer‐oriented perspective taking on proactive service performance Y Huo, Z Chen, W Lam, SA Woods Journal of Occupational and Organizational Psychology 92 (2), 255-280, 2019 | 38 | 2019 |
| Cultural and personality determinants of leniency in self‐rating among Chinese people JL Xie, Z Chen, JP Roy Management and Organization Review 2 (2), 181-207, 2006 | 35 | 2006 |
