An adoption framework for mobile augmented reality games: The case of Pokémon Go PA Rauschnabel, A Rossmann, MC tom Dieck Computers in human behavior 76, 276-286, 2017 | 599 | 2017 |
Drivers of user engagement in eWoM communication A Rossmann, KR Ranjan, P Sugathan Journal of services marketing 30 (5), 541-553, 2016 | 178 | 2016 |
Digital maturity: conceptualization and measurement model A Rossmann 39th International Conference on Information Systems (ICIS 2018), San …, 2018 | 145 | 2018 |
A narrative review and meta-analysis of service interaction quality: new research directions and implications KR Ranjan, P Sugathan, A Rossmann Journal of Services Marketing 29 (1), 3-14, 2015 | 68 | 2015 |
The impact of IT governance on firm performance a literature review S Vejseli, A Rossmann 21st Pacific-Asia Conference on Information Systems (PACIS 2017), Langkawi …, 2017 | 55 | 2017 |
Toward a conceptualization of perceived complaint handling quality in social media and traditional service channels P Sugathan, A Rossmann, KR Ranjan European Journal of Marketing 52 (5/6), 973-1006, 2018 | 50 | 2018 |
Toward a user acceptance model of autonomous driving K Garidis, L Ulbricht, A Rossmann, M Schmäh | 48 | 2020 |
The impact of chatbots on customer service performance A Rossmann, A Zimmermann, D Hertweck Advances in the human side of service engineering: Proceedings of the AHFE …, 2020 | 41 | 2020 |
Electronic word-of-mouth: a systematic literature analysis M Schmäh, T Wilke, A Rossmann Gesellschaft für Informatik, Bonn, 2017 | 36 | 2017 |
Vertrauen in Kundenbeziehungen A Rossmann Springer-Verlag, 2010 | 34 | 2010 |
The agile strategies in IT Governance: Towards a framework of agile IT Governance in the banking industry S Vejseli, D Proba, A Rossmann, R Jung Twenty-Sixth European Conference on Information Systems (ECIS 2018), 1-17, 2018 | 32 | 2018 |
IT governance and its agile dimensions S Vejseli, A Rossmann, T Connolly | 30 | 2019 |
A framework for cooperation behavior of start-ups: Developing a multi-item scale and its performance impacts K Garidis, A Rossmann Journal of Small Business and Enterprise Development 26 (6/7), 877-890, 2019 | 26 | 2019 |
Smartwatches: accessory or tool? The driving force of visibility and usefulness N Krey, P Rauschnabel, S Chuah, B Nguyen, D Hein, A Rossmann, ... Gesellschaft für Informatik eV, 2016 | 23 | 2016 |
Agility matters! Agile mechanisms in IT governance and their impact on firm performance S Vejseli, A Rossmann, T Connolly Proceedings of the 53rd Hawaii International Conference on System Sciences, 2020 | 19 | 2020 |
Enterprise social networks: status quo of current research and future research directions G Stei, S Sprenger, A Rossmann Business Information Systems: 19th International Conference, BIS 2016 …, 2016 | 18 | 2016 |
Usage of social media systems in customer service strategies A Rossmann, T Wilke, G Stei | 14 | 2017 |
Social Commerce–Der Einfluss interaktiver Online-Medien auf das Kaufverhalten der Kunden A Rossmann, R Sonntag Dialogmarketing Perspektiven 2012/2013: Tagungsband 7. wissenschaftlicher …, 2013 | 14 | 2013 |
The concept of agility in IT governance and its impact on firm performance S Vejseli, A Rossmann, K Garidis | 13 | 2022 |
Building brand love: a dynamic capabilities approach A Rossmann, T Wilke Gesellschaft für Informatik, Bonn, 2017 | 13 | 2017 |