| Metode penelitian bisnis A Hermawan, R Kristaung Lembaga Penerbitan Fakultas Ekonomi Universitas Trisakti. Jakarta, 2014 | 165 | 2014 |
| Metodologi penelitian bisnis dan akuntansi Y Agugustine Dian Rakyat, 2013 | 161 | 2013 |
| Effect of product, distribution and service quality on customer loyalty through customer satisfaction at indonesian marketplace P Andri, F Jasfar, R Kristaung Devotion: Journal of Research and Community Service 3 (4), 321-330, 2022 | 28 | 2022 |
| Metodologi Penelitian Bisnis dan Akuntansi R Kristaung, Y Augustine Dian Rakyat, Jakarta, 2013 | 14 | 2013 |
| Metodologi Penelitian Bisnis A Hermawan, R Kristaung Revisi Kedua, Jakarta: Lembaga Penerbit Fakultas Ekonomi Universitas Trisakti, 2014 | 13 | 2014 |
| Metodologi penelitian sistem informasi dan manajemen informatika R Kristaung Jakarta: Mitra wacana media, 2011 | 13 | 2011 |
| Intellectual capital, knowledge management, and firm performance in Indonesia H Hesniati, F Margaretha, R Kristaung European Journal of Business and Management Research 4 (6), 2019 | 11 | 2019 |
| Sinergi pemasaran jasa ritel F Jasfar, R Kristaung BUKU DOSEN-2012, 2015 | 8 | 2015 |
| The Effect of Service Quality, Price Fairness and Corporate Image to Customer Retention Mediated by Customer Satisfaction on Low-Cost Carrier Airlines C Pahrudin, S Anggiani, R Kristaung, F Jasfar, W Arafah Journal of Economics Finance and Management Studies, 2023 | 7 | 2023 |
| Pengujian Empiris Brand Satisfaction terhadap Brand Loyalty yang di Moderasi oleh Emotional Brand Attachment dan Brand Love I Hajjid, H Soetomo, R Kristaung, A Susanto International Journal of Digital Entrepreneurship and Business 3 (2), 49-59, 2022 | 6 | 2022 |
| Efektivitas Pemulihan Layanan (Service Recovery) pada salon kecantikan, binatu, dan restoran di Jakarta Barat R Kristaung Journal of Services Marketing, hal181-199, 2005 | 6 | 2005 |
| Telemedicine Service Quality, Customer Satisfaction and Continual Usage during the Covid-19 Pandemic MA Lokantari, R Kristaung Budapest International Research and Critics Institute-Journal (BIRCI-Journal …, 2022 | 5 | 2022 |
| Effect of Develop Strategy, Ethical Climate, on Quality Service to Customer Experience With Local Wisdom as a Moderating Variable G Hasan, F Jasfar, R Kristaung International Conference on Management, Accounting, and Economy (ICMAE 2020 …, 2020 | 5 | 2020 |
| Mediation-Moderation Modeling in Marketing Research Literature Review and Classification R Kristaung, V Riorini International Journal of Innovation, Creativity and Change. Www. Ijicc. Net …, 2019 | 5 | 2019 |
| Implikasi humor dan peran layanan karyawan garis depan terhadap kepuasan pelanggan W Mulyati, R Kristaung Jurnal Manajemen dan Pemasaran Jasa 10 (2), 249-266, 2017 | 5 | 2017 |
| Business and Accounting Research Methodology Y Augustine, R Kristaung Jakarta: PT Dian Rakyat, 2013 | 5 | 2013 |
| Perkembangan Relationship Marketing dan Relevansinya dalam Praktik Pemasaran Jasa R Kristaung Jurnal Manajemen dan Pemasaran Jasa 1 (1), 35-54, 2005 | 5 | 2005 |
| Electronic word-of-mouth model on customers' online purchase intention with multi-group approach digital services DN Sahira, R Kristaung, FEA Talib, WC Mandagie International Journal of Business Innovation and Research 30 (1), 68-83, 2023 | 4 | 2023 |
| Empirical Testing of Emotional Brand Attachment and Brand Love Mediation between Brand Satisfaction and Brand Loyalty I Hajjid, H Soetomo, R Kristaung, A Susanto International Journal of Digital Entrepreneurship and Business 3 (2), 49-59, 2022 | 4 | 2022 |
| Social responsibility and marketing impact on hospital business sustainability: lesson from Indonesia F Susanto, F Jasfar, H Hady, R Kristaung Journal of Economics, Management and Trade, 21-35, 2020 | 4 | 2020 |
