Regulation inside government: Waste-watchers, quality police, and sleazebusters C Hood, O James, G Jones, C Scott, T Travers OUP Oxford, 1999 | 1163 | 1999 |
The limitations of ‘policy transfer’and ‘lesson drawing’for public policy research O James, M Lodge Political studies review 1 (2), 179-193, 2003 | 729 | 2003 |
Evaluating the expectations disconfirmation and expectations anchoring approaches to citizen satisfaction with local public services O James Journal of public administration research and theory 19 (1), 107-123, 2009 | 484 | 2009 |
Controlling modern government: Variety, commonality and change C Hood Edward Elgar Publishing, 2005 | 361 | 2005 |
The executive agency revolution in Whitehall O James Palgrave Macmillan UK, 2003 | 323 | 2003 |
Performance measures and democracy: Information effects on citizens in field and laboratory experiments O James Journal of Public Administration Research and Theory 21 (3), 399-418, 2011 | 286 | 2011 |
Regulation of government: has it increased, is it increasing, should it be diminished? C Hood, O James, C Scott Public administration 78 (2), 283-304, 2000 | 286 | 2000 |
DOES PERFORMANCE INFORMATION ABOUT PUBLIC SERVICES AFFECT CITIZENS'PERCEPTIONS, SATISFACTION, AND VOICE BEHAVIOUR? FIELD EXPERIMENTS WITH ABSOLUTE AND RELATIVE PERFORMANCE … O James, A Moseley Public administration 92 (2), 493-511, 2014 | 261 | 2014 |
Democracy and government performance: Holding incumbents accountable in English local governments GA Boyne, O James, P John, N Petrovsky The Journal of Politics 71 (4), 1273-1284, 2009 | 242 | 2009 |
MANAGING CITIZENS'EXPECTATIONS OF PUBLIC SERVICE PERFORMANCE: EVIDENCE FROM OBSERVATION AND EXPERIMENTATION IN LOCAL GOVERNMENT O James Public Administration 89 (4), 1419-1435, 2011 | 240 | 2011 |
Public management at the ballot box: Performance information and electoral support for incumbent English local governments O James, P John Journal of Public Administration Research and Theory 17 (4), 567-580, 2007 | 236 | 2007 |
Regulation inside government: Public interest justifications and regulatory failures O James Public Administration 78 (2), 327-343, 2000 | 201 | 2000 |
Regulation inside government: where new public management meets the audit explosion C Hood, O James, G Jones, C Scott, T Travers Public Money and Management 18 (2), 61-68, 1998 | 201 | 1998 |
The UK core executive's use of public service agreements as a tool of governance O James Public administration 82 (2), 397-419, 2004 | 191 | 2004 |
Motivated reasoning about public performance: An experimental study of how citizens judge the affordable care act O James, GG Van Ryzin Journal of Public Administration Research and Theory 27 (1), 197-209, 2017 | 156 | 2017 |
Top management turnover and organizational performance: A test of a contingency model GA Boyne, O James, P John, N Petrovsky Public Administration Review 71 (4), 572-581, 2011 | 156 | 2011 |
Experiments in public management research: Challenges and contributions O James, SR Jilke, GG Van Ryzin Cambridge University Press, 2017 | 135 | 2017 |
Citizens' blame of politicians for public service failure: Experimental evidence about blame reduction through delegation and contracting O James, S Jilke, C Petersen, S Van de Walle Public Administration Review 76 (1), 83-93, 2016 | 133 | 2016 |
Business models and the transfer of businesslike centralgovernment agencies O James Governance 14 (2), 233-252, 2001 | 118 | 2001 |
Replication, experiments and knowledge in public management research RM Walker, O James, GA Brewer Public Management Review 19 (9), 1221-1234, 2017 | 111 | 2017 |