Multi‐product quality competition: Impact of resource constraints HM Yayla‐Küllü, AK Parlaktürk, JM Swaminathan Production and Operations Management 22 (3), 603-614, 2013 | 37 | 2013 |
Serving fraudulent consumers? The impact of return policies on retailer's profitability MA Ülkü, LC Dailey, HM Yayla-Küllü Service Science 5 (4), 296-309, 2013 | 36 | 2013 |
Impact of national culture on the quality of information delivery in services A Gnanlet, HM Yayla-Kullu Service Business 8, 135-169, 2014 | 31 | 2014 |
Management of product variety in cellular manufacturing systems MS Akturk, HM Yayla International Journal of Flexible Manufacturing Systems 17, 93-117, 2005 | 25 | 2005 |
A critical evaluation of US airlines' service quality performance: Lower costs vs. satisfied customers HM Yayla-Kullu, P Tansitpong Journal of Management and Strategy 4 (4), 1, 2013 | 20 | 2013 |
Impact of national culture on airline operations HM Yayla-Kullu, P Tansitpong, A Gnanlet, CM McDermott, JF Durgee Operations Management Research 8, 101-117, 2015 | 18 | 2015 |
Employees’ national culture and service quality: An integrative review HM Yayla-Küllü, P Tansitpong, A Gnanlet, CM McDermott, JF Durgee Service Science 7 (1), 11-28, 2015 | 16 | 2015 |
Product Line Flexibility for Agile and Adaptable Operations HM Yayla‐Küllü, JK Ryan, JM Swaminathan Production and Operations Management, 2020 | 15 | 2020 |
Segmentation opportunities for a social planner: Impact of limited resources HM Yayla‐Küllü, AK Parlaktürk, JM Swaminathan Decision Sciences 42 (1), 275-296, 2011 | 11 | 2011 |
Impact of workforce flexibility on quality of care: moderating effects of workload and severity of illness A Gnanlet, L Sharma, C McDermott, M Yayla-Kullu International Journal of Operations & Production Management 41 (12), 1785-1806, 2021 | 8 | 2021 |
Reining in onion prices by introducing a vertically differentiated substitute: Models, analysis, and insights HM Yayla-Küllü, OD Palsule-Desai, S Gavirneni Manufacturing & Service Operations Management 24 (6), 3283-3305, 2022 | 6 | 2022 |
Impact of international presence on service supply chain quality A Gnanlet, HM Yayla-Kullu International Journal of Supply Chain Management 2 (3), 2013 | 6 | 2013 |
Capacity investment and product line decisions of a multiproduct leader and a focus strategy entrant HM Yayla‐Küllü Decision Sciences 44 (4), 645-678, 2013 | 6 | 2013 |
Allocating capacity among quality differentiated products: Evidence from airline industry HM Yayla-Kullu, P Tansitpong Journal of Asia-Pacific Business 12 (2), 94-122, 2011 | 2 | 2011 |
Impact of workforce flexibility on operating costs: empirical evidence from healthcare A Gnanlet, C McDermott, M Yayla-Kullu Journal of Asia-Pacific Business 24 (4), 236-253, 2023 | 1 | 2023 |
The pay equity dilemma women face around the world HM Yayla-Kullu, L McMurray Advances in Service Science: Proceedings of the 2018 INFORMS International …, 2019 | 1 | 2019 |
A DEA methodology to evaluate multidimensional quality performance in hospitals C McDermott, L O’Neill, G Stock, HM Yayla-Kullu International Journal of Services Sciences 5 (1), 1-18, 2013 | 1 | 2013 |
A DEA methodology to evaluate multidimensional quality performance in hospitals C McDermott, L O'Neill, G Stock, HM Yayla-Kullu Management Science and Economic Review (MSER) 1 (1), 54-69, 2011 | 1 | 2011 |
Competing with a focus strategy entrant: Implications on product variety and capacity investments M Yayla-Kullu, JM Swaminathan Working Paper). Resselaer Polytechnic Institute, Troy, NY, 2010 | 1 | 2010 |
Product line design under capacity and competition HM Yayla-Kullu The University of North Carolina at Chapel Hill, 2009 | 1 | 2009 |