Perceived value, reputation, trust, and switching costs as determinants of customer retention GS Milan, L Eberle, S Bebber Journal of Relationship Marketing 14 (2), 109-123, 2015 | 89 | 2015 |
Antecedents of purchase intention in the online context S Bebber, GS Milan, D De Toni, L Eberle, LA Slongo Journal of Relationship Marketing 16 (1), 82-98, 2017 | 81 | 2017 |
Information quality, distrust and perceived risk as antecedents of purchase intention in the online purchase context GS Milan, S Bebber, DD Toni, L Eberle Journal of Management Information System & E-commerce 2 (2), 111-129, 2015 | 55 | 2015 |
Sustainable development of communities: ISO 37120 and UN goals SA Moschen, J Macke, S Bebber, M Benetti Correa da Silva International Journal of Sustainability in Higher Education 20 (5), 887-900, 2019 | 48 | 2019 |
Determinants of customer loyalty: a study with customers of a Brazilian bank SB Gabriel Sperandio Milan, Luiz Antonio Slongo, Luciene Eberle, Deonir De Toni Benchmarking: An International Journal 25 (9), 3925-3950, 2018 | 42* | 2018 |
Sustainable mobility scale: A contribution for sustainability assessment systems in urban mobility S Bebber, B Libardi, SDA Moschen, MBC da Silva, AC Fachinelli, ... Cleaner Engineering and Technology 5, 100271, 2021 | 23 | 2021 |
The COVID-19 pandemic and the changes in consumer habits and behavior CL Bausch, GS Milan, AP Graciola, L Eberle, S Bebber Revista Gestão e Desenvolvimento 18 (3), 3-25, 2021 | 20 | 2021 |
Work built environment influence on organizational knowledge creation AP Graciola, S Bebber, FP D'Arrigo, AC Fachinelli, GS Milan, D Toni Perspectivas em Ciência da Informação 21, 66-83, 2016 | 17* | 2016 |
A Brazilian experience of customer retention and its key drivers in banking service rendering GS Milan, D De Toni, PFP Barcellos, ECH Dorion, S Bebber Journal of Relationship Marketing 14 (4), 269-286, 2015 | 16 | 2015 |
Analysis of attributes and dimensions of the built environment quality from the perspective of employees from furniture companies GS Milan, MBC da Silva, S Bebber Brazilian Business Review 12 (2), 66-86, 2015 | 15 | 2015 |
Repurchase intent antecedents of a competitive brand in the smartphones segment G Sperandio Milan, V Zanchet de Lima, L Eberle, D De Toni, S Bebber Journal of Marketing Communications 25 (5), 457-476, 2019 | 14 | 2019 |
City life satisfaction: a measurement for smart and sustainable cities from the citizens' perspective MBCD Silva, S Bebber, AC Fachinelli, SDA Moschen, RDL Perini International Journal of Knowledge-Based Development 10 (4), 338-383, 2019 | 13 | 2019 |
Inovação Como Estratégia de Diferenciação. Produção de Vinho Kosher no Vale dos Vinhedos S Bebber, AP Graciola, AVO de Souza, CH Nodari, PM Olea, ECH Dorion Desenvolvimento em questão 14 (37), 202-230, 2016 | 10 | 2016 |
Student satisfaction from the influence of the built environment, price fairness and teaching care: a study at a community-supported university M Benetti Corrêa da Silva, J Matte, S Bebber, M Dalla Santa de Carvalho, ... Facilities 39 (11/12), 703-721, 2021 | 7 | 2021 |
Prática reflexiva, envolvimento crítico e inteligências múltiplas: Um estudo comparativo das competências de professores universitários AP GRACIOLA, S BEBBER, O Pelayo Munhoz, J MACKE Revista ESPACIOS| Vol. 36 (Nº 19) Año 2015, 2015 | 7 | 2015 |
A comparative analysis of new service development: two periods of research AP Graciola, S Bebber, L Eberle, F Rizzon, GS Milan European Journal of Economics, Finance and Administrative Science 93, 114-130, 2017 | 6 | 2017 |
Satisfaction and value-in-use perceived by university students from the influence of the built environment, price fairness and teaching care M Benetti Corrêa da Silva, J Matte, S Bebber, B Libardi, AC Fachinelli Benchmarking: An International Journal 29 (2), 365-381, 2022 | 5 | 2022 |
Built environment dimensions in the context of a gas station in Brazil M Benetti Corrêa da Silva, S Bebber, G Sperandio Milan, ... Facilities 39 (5/6), 236-255, 2020 | 5 | 2020 |
Service quality evaluation in the context of a technology laboratory MBC da Silva, DT Pagnussat, GS Milan, S Bebber, MR Rauber, ... Environmental Quality Management 27 (2), 63-70, 2017 | 4 | 2017 |
Creating bonds with customers as a result of winery visitation S Bebber, AP Graciola, GS Milan REBRAE 8 (1), 100-115, 2015 | 4 | 2015 |