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Alice Yeonjung Kang
Alice Yeonjung Kang
在 umass.edu 的电子邮件经过验证
标题
引用次数
引用次数
年份
Personality congruence among brands, recruiters, and applicants during the anticipatory socialization process
AY Kang, TS Legendre, EA Cartier
Journal of Hospitality & Tourism Research 43 (8), 1302-1325, 2019
212019
Which CSR message most appeals to you? The role of message framing, psychological ownership, perceived responsibility and customer altruistic values
YA Kang, MA Baker
International Journal of Hospitality Management 106, 103287, 2022
182022
Rescuing imperfect produce: The effects of stigma disclosure strategies, controllability, and aesthetics
TS Legendre, N Jarvis, Y Kang, G Jamal, J Jackson
International Journal of Hospitality Management 85, 102443, 2020
162020
Heroes Rise in Tough Times: The Role of Ethical Idealism, Empathy, and Firm Responses to the COVID-19 Pandemic
Y Kang, TS Legendre, S Lee, MA Baker
Cornell Hospitality Quarterly 65 (2), 168-183, 2024
2024
Designing customer experiences: the importance of different types of service encounters
YA Kang, MA Baker
Handbook of Experience Science, 71-86, 2024
2024
An ounce of prevention is worth a pound of cure: the effects of customer incivility and employee support messages
AY Kang
2023
Managing tourist experience through social media: Evidence from South Korea
YA Kang, TS Legendre
The Routledge Handbook of Tourism Experience Management and Marketing, 428-438, 2020
2020
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