Towards a theory of supply chain management: the constructs and measurements IJ Chen, A Paulraj Journal of Operations Management 22 (2), 119-150, 2004 | 3896 | 2004 |
Understanding customer relationship management (CRM): People, process and technology IJ Chen, K Popovich Business Process Management Journal 9 (5), 672-688, 2003 | 2735 | 2003 |
Inter-organizational communication as a relational competency: antecedents and performance outcomes in collaborative buyer–supplier relationships A Paulraj, AA Lado, IJ Chen Journal of Operations Management 26 (1), 45-64, 2008 | 1526 | 2008 |
Strategic purchasing, supply management, and firm performance IJ Chen, A Paulraj, AA Lado Journal of Operations Management 22 (5), 505-523, 2004 | 1449 | 2004 |
Understanding supply chain management: critical research and a theoretical framework IJ Chen, A Paulraj International Journal of Production Research 42 (1), 131-163, 2004 | 1142 | 2004 |
Planning for ERP systems: analysis and future trend IJ Chen Business Process Management Journal 7 (5), 374-386, 2001 | 945 | 2001 |
IT-based services and service quality in consumer banking FX Zhu, W Wymer, IJ Chen International Journal of Service Industry Management 13 (1), 69-90, 2002 | 798 | 2002 |
Environmental uncertainty and strategic supply management: a resource dependence perspective and performance implications A Paulraj, IJ Chen Journal of Supply Chain Management 43 (3), 29-42, 2007 | 522 | 2007 |
Levels of strategic purchasing: impact on supply integration and performance A Paulraj, IJ Chen, J Flynn Journal of Purchasing and Supply Management 12 (3), 107-122, 2006 | 480 | 2006 |
Implementing enterprise resource planning (ERP) systems in small and midsize manufacturing firms JR Muscatello, MH Small, IJ Chen International Journal of Operations & Production Management 23 (8), 850-871, 2003 | 430 | 2003 |
Motives and performance outcomes of sustainable supply chain management practices: A multi-theoretical perspective A Paulraj, IJ Chen, C Blome Journal of Business Ethics 145 (2), 239-258., 2017 | 422 | 2017 |
Strategic buyer–supplier relationships, information technology and external logistics integration A Paulraj, IJ Chen Journal of Supply Chain Management 43 (2), 2-14, 2007 | 393 | 2007 |
A study of price and quality in service operations IJ Chen, A Gupta, W Rom International Journal of Service Industry Management, 1994 | 283 | 1994 |
The marketing-manufacturing interface and manufacturing flexibility IJ Chen, RJ Calantone, CH Chung Omega 20 (4), 431-443, 1992 | 200 | 1992 |
Investment justification of advanced manufacturing technology: An empirical analysis MH Small, IJ Chen Journal of Engineering and Technology Management 12 (1-2), 27-55, 1995 | 181 | 1995 |
Enterprise Resource Planning (ERP) Implementations: Theory and practice JR Muscatello, IJ Chen International Journal of Enterprise Information Systems 4 (1), 63-78, 2008 | 175 | 2008 |
Implementing advanced manufacturing technology: an integrated planning model IJ Chen, MH Small Omega 22 (1), 91-103, 1994 | 158 | 1994 |
Service quality: implications for management development A Gupta, IJ Chen International Journal of Quality & Reliability Management 12 (7), 28-35, 1995 | 143 | 1995 |
A Research Framework of Sustainable Supply Chain Management: The Role of Relational Capabilities in Driving Performance IJ Chen, A Kitsis International Journal of Logistics Management 28 (4), 1454-1478., 2017 | 139 | 2017 |
Customer focus, supply‐chain relational capabilities and performance: Evidence from US manufacturing industries AA Lado, A Paulraj, IJ Chen The International Journal of Logistics Management 22 (2), 202-221, 2011 | 138 | 2011 |