Bringing service design to service sciences, management and engineering S Holmlid, S Evenson Service science, management and engineering education for the 21st century …, 2008 | 285 | 2008 |
Design for value co-creation: Exploring synergies between design for service and service logic K Wetter-Edman, D Sangiorgi, B Edvardsson, S Holmlid, C Grönroos, ... Service Science 6 (2), 106-121, 2014 | 274 | 2014 |
Participative, co-operative, emancipatory: From participatory design to service design S Holmlid First Nordic Conference on service design and service innovation 53, 2009 | 258 | 2009 |
Interaction design and service design: Expanding a comparison of design disciplines S Holmlid | 225 | 2007 |
Service design research: yesterday, today and tomorrow J Blomkvist, S Holmlid, F Segelström BIS Publishers, 2010 | 162 | 2010 |
Service prototyping according to service design practitioners J Blomkvist, S Holmlid Conference Proceedings, ServDes. 2010, Exchanging Knowledge, Linköping …, 2010 | 129 | 2010 |
Visualizations as tools for research: Service Designers on visualizations F Segelström, S Holmlid | 98 | 2009 |
Existing prototyping perspectives: considerations for service design J Blomkvist, S Holmlid Nordes, 2011 | 88 | 2011 |
Thinking and doing ethnography in service design F Segelström, B Raijmakers, S Holmlid IASDR, Rigor and Relevance in Design. Seoul, 2009 | 72 | 2009 |
Prototyping and enacting services: Lessons learned from human-centered methods S Holmlid, S Evenson Proceedings from the 10th Quality in Services conference, QUIS 10, 2007 | 63 | 2007 |
Embracing complexity: A transdisciplinary conceptual framework for understanding behavior change in the context of development-focused interventions F Lambe, Y Ran, M Jürisoo, S Holmlid, C Muhoza, O Johnson, M Osborne World Development 126, 104703, 2020 | 56 | 2020 |
Co-creative practices in service innovation S Holmlid, T Mattelmäki, FS Visser, K Vaajakallio The handbook of service innovation, 545-574, 2015 | 51 | 2015 |
Adapting users: Towards a theory of use quality S Holmlid | 47 | 2002 |
Service design as a transformational driver toward person-centered care in healthcare L Malmberg, V Rodrigues, L Lännerström, K Wetter-Edman, J Vink, ... Service design and service thinking in healthcare and hospital management …, 2019 | 45 | 2019 |
Exploring Service Blueprints for Multiple Actors: A Case Study of Car Parking Services T Wreiner, I Mårtensson, O Arnell, N Gonzalez, S Holmlid, F Segelström DeThinking Service, ReThinking Design: The First Nordic Conference on …, 2009 | 42 | 2009 |
Service design as an innovation approach in technology startups: a longitudinal multiple case study AK Korper, L Patrício, S Holmlid, L Witell Creativity and Innovation Management 29 (2), 303-323, 2020 | 41 | 2020 |
Breaking free from NSD : Design and service beyond new service development S Holmlid, K Wetter-Edman, B Edvardsson Designing for Service: Key Issues and New Directions, 95-105, 2017 | 39 | 2017 |
Ethnography by design: On goals and mediating artefacts S Segelström, F, Holmlid Arts and Humanities in Higher Education 14 (2), 134-149, 2014 | 39* | 2014 |
Service design visualisations meet service theory: strengths, weaknesses and perspectives F Segelström, S Holmlid Proceedings of Art & Science of Service, San Jose, California, 1-18, 2011 | 39 | 2011 |
A service walkthrough in Astrid Lindgren's footsteps M Arvola, J Blomkvist, S Holmlid, G Pezone ServDes. 2012: Service Design and Innovation Conference, Espoo, Finland …, 2012 | 38 | 2012 |