Anxious or angry? Effects of discrete emotions on the perceived helpfulness of online reviews D Yin, SD Bond, H Zhang MIS quarterly 38 (2), 539-560, 2014 | 939 | 2014 |
Knowledge sharing in online health communities: A social exchange theory perspective Z Yan, T Wang, Y Chen, H Zhang Information & management 53 (5), 643-653, 2016 | 667 | 2016 |
The effectiveness of online shopping characteristics and well-designed websites on satisfaction J Luo, S Ba, H Zhang Mis Quarterly, 1131-1144, 2012 | 489 | 2012 |
Building trust in online auction markets through an economic incentive mechanism S Ba, AB Whinston, H Zhang Decision Support Systems 35 (3), 273-286, 2003 | 463 | 2003 |
When do consumers value positive vs. negative reviews? An empirical investigation of confirmation bias in online word of mouth D Yin, S Mitra, H Zhang Information Systems Research 27 (1), 131-144, 2016 | 416 | 2016 |
Why do users continue using social networking sites? An exploratory study of members in the United States and Taiwan YC Ku, R Chen, H Zhang Information & Management 50 (7), 571-581, 2013 | 373 | 2013 |
The effects of Web assurance seals on consumers' initial trust in an online vendor: A functional perspective X Hu, G Wu, Y Wu, H Zhang Decision support systems 48 (2), 407-418, 2010 | 331 | 2010 |
Hope or hype: On the viability of escrow services as trusted third parties in online auction environments X Hu, Z Lin, AB Whinston, H Zhang Information Systems Research 15 (3), 236-249, 2004 | 252 | 2004 |
Building trust in the electronic market through an economic incentive mechanism S Ba, A Whinston, H Zhang ICIS Proceedings, 1999 | 187 | 1999 |
Keep your cool or let it out: Nonlinear effects of expressed arousal on perceptions of consumer reviews D Yin, SD Bond, H Zhang Journal of Marketing Research 54 (3), 447-463, 2017 | 176 | 2017 |
Determinants of online merchant rating: Content analysis of consumer comments about Yahoo merchants Z Qu, H Zhang, H Li Decision Support Systems 46 (1), 440-449, 2008 | 148 | 2008 |
Trust promoting seals in electronic markets: an exploratory study of their effectiveness for online sales promotion X Hu, Z Lin, H Zhang Journal of promotion management 9 (1-2), 163-180, 2002 | 110 | 2002 |
Information technology and organizational capabilities: A longitudinal study of the apparel industry J Luo, M Fan, H Zhang Decision Support Systems 53 (1), 186-194, 2012 | 108 | 2012 |
Information technology, cross-channel capabilities, and managerial actions: Evidence from the apparel industry J Luo, M Fan, H Zhang Journal of the Association for Information Systems, Forthcoming, Georgia …, 2015 | 100 | 2015 |
Trust promoting seals in electronic markets: impact on online shopping decisions H Zhang Journal of Information Technology Theory and Application (JITTA) 6 (4), 5, 2005 | 90 | 2005 |
Effects of a reputation feedback system on an online consumer-to-consumer auction market J Yang, X Hu, H Zhang Decision Support Systems 44 (1), 93-105, 2007 | 85 | 2007 |
Factors affecting payment choices in online auctions: A study of eBay traders H Zhang, H Li Decision Support Systems 42 (2), 1076-1088, 2006 | 79 | 2006 |
The dynamics of the electronic market: An evolutionary game approach S Ba, AB Whinston, H Zhang Information Systems Frontiers 2, 31-40, 2000 | 74 | 2000 |
More than words in medical question-and-answer sites: a content-context congruence perspective CH Peng, D Yin, H Zhang Information systems research 31 (3), 913-928, 2020 | 73 | 2020 |
Anger in consumer reviews: Unhelpful but persuasive? D Yin, S Bond, H Zhang MIS Quarterly, Forthcoming, Georgia Tech Scheller College of Business …, 2020 | 70 | 2020 |