Relationship marketing and customer loyalty: Evidence from the Ghanaian luxury hotel industry B Narteh, GC Agbemabiese, P Kodua, M Braimah Journal of Hospitality Marketing & Management 22 (4), 407-436, 2013 | 220 | 2013 |
Knowledge transfer in developed‐developing country interfirm collaborations: a conceptual framework B Narteh Journal of knowledge management 12 (1), 78-91, 2008 | 212 | 2008 |
Entrepreneurial alertness and new venture performance: Facilitating roles of networking capability S Adomako, A Danso, N Boso, B Narteh International Small Business Journal 36 (5), 453-472, 2018 | 170 | 2018 |
Service quality and customer satisfaction in Ghanaian retail banks: the moderating role of price B Narteh International Journal of Bank Marketing 36 (1), 68-88, 2018 | 163 | 2018 |
Customer behavioural intentions towards mobile money services adoption in Ghana B Narteh, MA Mahmoud, S Amoh The Service Industries Journal 37 (7-8), 426-447, 2017 | 144 | 2017 |
Perceived service quality and satisfaction of self-service technology: The case of automated teller machines B Narteh International Journal of Quality & Reliability Management 32 (4), 361-380, 2015 | 137 | 2015 |
Service quality in automated teller machines: an empirical investigation B Narteh Managing Service Quality: An International Journal 23 (1), 62-89, 2013 | 132 | 2013 |
Online relationship marketing and affective customer commitment–The mediating role of trust SL Boateng, B Narteh Journal of Financial Services Marketing 21, 127-140, 2016 | 120 | 2016 |
An analysis of students' knowledge and choice criteria in retail bank selection in sub‐Saharan Africa: The case of Ghana B Narteh, N Owusu‐Frimpong International Journal of Bank Marketing 29 (5), 373-397, 2011 | 116 | 2011 |
Does internal marketing influence employee loyalty? Evidence from the Ghanaian banking industry B Narteh, R Odoom Services Marketing Quarterly 36 (2), 112-135, 2015 | 102 | 2015 |
Customer satisfaction with retail banking services in Ghana B Narteh, J Kuada Thunderbird International Business Review 56 (4), 353-371, 2014 | 100 | 2014 |
Factors influencing consumer loyalty towards 3G mobile data service providers: evidence from Ghana KS Ofori, K Boakye, B Narteh Total Quality Management & Business Excellence 29 (5-6), 580-598, 2018 | 98 | 2018 |
SME bank selection and patronage behaviour in the Ghanaian banking industry B Narteh Management Research Review 36 (11), 1061-1080, 2013 | 94 | 2013 |
Branding in small-and medium-sized enterprises (SMEs) Current issues and research avenues R Odoom, B Narteh, R Boateng Qualitative Market Research: An International Journal 20 (1), 68-89, 2017 | 92 | 2017 |
Brand equity and financial performance: The moderating role of brand likeability B Narteh Marketing Intelligence & Planning 36 (3), 381-395, 2018 | 89 | 2018 |
Relationship marketing practices and customer loyalty: Evidence from the banking industry in Ghana P Anabila, B Narteh, EY Tweneboah-Koduah, LG Box European journal of Business and Management 4 (13), 51-61, 2012 | 88 | 2012 |
Internal marketing and employee commitment: Evidence from the Ghanaian banking industry B Narteh Journal of Financial Services Marketing 17, 284-300, 2012 | 86 | 2012 |
Key drivers of automobile brand choice in sub‐Saharan Africa: the case of Ghana B Narteh, R Odoom, M Braimah, S Buame Journal of Product & Brand Management 21 (7), 516-528, 2012 | 69 | 2012 |
Corporate reputation and retail bank selection: the moderating role of brand image B Narteh, M Braimah International Journal of Retail & Distribution Management 48 (2), 109-127, 2020 | 65 | 2020 |
Entrepreneurial orientation, passion for work, perceived environmental dynamism and firm performance in an emerging economy S Adomako, S Howard Quartey, B Narteh Journal of Small Business and Enterprise Development 23 (3), 728-752, 2016 | 60 | 2016 |