| Relationships among Emotional and Material Rewards, Job Satisfaction, Burnout, Affective Commitment, Job Performance, and Turnover Intention in the Hotel Industry B Koo, J Yu, BL Chua, S Lee, H Han Journal of Quality Assurance in Hospitality & Tourism 21 (4), 371-401, 2020 | 256 | 2020 |
| The role of loyalty programs in boosting hotel guest loyalty: Impact of switching barriers B Koo, J Yu, H Han International Journal of Hospitality Management 84, 102328, 2020 | 146 | 2020 |
| Examining the impact of artificial intelligence on hotel employees through job insecurity perspectives B Koo, C Curtis, B Ryan International Journal of Hospitality Management 95, 102763, 2021 | 116 | 2021 |
| A Threat of Customer Incivility and Job Stress to Hotel Employee Retention: Do Supervisor and Co-Worker Supports Reduce Turnover Rates? H Chung, W Quan, B Koo, A Ariza-Montes, A Vega-Muñoz, G Giorgi, ... International Journal of Environmental Research and Public Health 18 (12), 6616, 2021 | 48 | 2021 |
| Intention to Take COVID-19 Vaccine as a Precondition for International Travel: Application of Extended Norm-Activation Model A Radic, B Koo, E Gil-Cordero, JP Cabrera-Sánchez, H Han International Journal of Environmental Research and Public Health 18 (6), 3104, 2021 | 48 | 2021 |
| Thai wellness tourism and quality: comparison between Chinese and American visitors’ behaviors H Han, K Kiatkawsin, B Koo, W Kim Asia Pacific Journal of Tourism Research 25 (4), 424-440, 2020 | 48 | 2020 |
| Central bank digital currency as a payment method for tourists: application of the theory of planned behavior to digital Yuan/Won/Dollar choice A Radic, W Quan, B Koo, BL Chua, JJ Kim, H Han Journal of Travel & Tourism Marketing 39 (2), 152-172, 2022 | 45 | 2022 |
| Vacationers’ norm-based behavior in developing environmentally sustainable cruise tourism H Han, J Yu, B Koo, W Kim Journal of Quality Assurance in Hospitality & Tourism 20 (1), 89-106, 2019 | 40 | 2019 |
| Are airline workers planning career turnover in a post-COVID-19 world? Assessing the impact of risk perception about virus infection and job instability H Han, B Koo, A Ariza-Montes, Y Lee, HR Kim Journal of Hospitality and Tourism Management 48, 460-467, 2021 | 30 | 2021 |
| Digital currency and payment innovation in the hospitality and tourism industry JJ Kim, A Radic, BL Chua, B Koo, H Han International Journal of Hospitality Management 107, 103314, 2022 | 28 | 2022 |
| Promoting Rural Tourism in Inner Mongolia: Attributes, Satisfaction, and Behaviors among Sustainable Tourists C Che, B Koo, J Wang, A Ariza-Montes, A Vega-Muñoz, H Han International Journal of Environmental Research and Public Health 18 (7), 3788, 2021 | 27 | 2021 |
| Quality, emotion, price, and social values in building passenger loyalty: Impact of relationship quality (mediator) and in-flight physical environments (moderator) H Han, BL Chua, S Lee, B Koo Journal of Travel & Tourism Marketing 38 (2), 123-138, 2021 | 22 | 2021 |
| Travelers’ intentions for green behaviors at airports: Exploring the effect of green physical surroundings using mixed methods H Han, B Koo, BL Chua, HK Sul, JJ Kim Journal of Hospitality and Tourism Management 45, 569-579, 2020 | 22 | 2020 |
| An examination of the role of internal brand management: impact of contractual models B Koo, C Curtis Journal of Hospitality Marketing & Management 29 (4), 503-525, 2020 | 22 | 2020 |
| Image congruity as a tool for traveler retention: a comparative analysis on South Korean full-service and low-cost airlines H Han, B Koo, SS Hyun Journal of Travel & Tourism Marketing 37 (3), 347-360, 2020 | 19 | 2020 |
| Impact of green atmospherics on guest and employee well-being response, place dependence, and behavior in the luxury hotel sector, Journal of Sustainable Tourism H Han, JS Lee, B Koo Journal of Sustainable Tourism, 1-22, 2020 | 18* | 2020 |
| The rise of the grocerant: Patrons’ in-store dining experiences and consumption behaviors at grocery retail stores S Ham, KS Lee, B Koo, S Kim, H Moon, H Han Journal of Retailing and Consumer Services 62, 102614, 2021 | 17 | 2021 |
| Triggers of Patrons’ Repeat Purchase for Hotel Restaurant Products H Han, J Yu, B Koo, W Kim Journal of Quality Assurance in Hospitality & Tourism 20 (5), 507-527, 2019 | 13 | 2019 |
| Psychometric approaches to exploring the characteristics of smart hotel brand experiences: Scale development and validation B Koo, C Curtis, B Ryan, Y Chung, J Khojasteh Journal of Hospitality and Tourism Management 56, 385-395, 2023 | 10 | 2023 |
| Exploring the factors that influence customers’ willingness to switch from traditional hotels to green hotels L Quan, B Koo, H Han Journal of Travel & Tourism Marketing 40 (3), 185-202, 2023 | 10 | 2023 |
