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Prashant Kumar
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What impacts customer experience for B2B enterprises on using AI-enabled chatbots? Insights from Big data analytics
AK Kushwaha, P Kumar, AK Kar
Industrial Marketing Management 98, 207-221, 2021
1492021
Impact assessment of social media usage in B2B marketing: A review of the literature and a way forward
NK Tiwary, RK Kumar, S Sarraf, P Kumar, NP Rana
Journal of Business Research 131, 121-139, 2021
862021
A techno-commercial review on grid connected photovoltaic system
S Chatterjee, P Kumar, S Chatterjee
Renewable and Sustainable Energy Reviews 81 (2), 2371-2397, 2017
532017
Charting the intellectual structure of customer experience research
P Kumar, LD Hollebeek, AK Kar, J Kukk
Marketing Intelligence & Planning 41 (1), 31-47, 2023
352023
On comparison of tuning method of FOPID controller for controlling field controlled DC servo motor
P Kumar, S Chatterjee, D Shah, UK Saha, S Chatterjee
Cogent Engineering 4 (1), 1357875, 2017
292017
How do users feel when they use artificial intelligence for decision making? A framework for assessing users’ perception
AK Kushwaha, R Pharswan, P Kumar, AK Kar
Information Systems Frontiers 25 (3), 1241-1260, 2023
152023
Internet of things and social media: A review of literature and validation from Twitter analytics
R Kumar, A Anand, P Kumar, RK Kumar
2020 International Conference on Emerging Smart Computing and Informatics …, 2020
132020
Managing buyer experience in a buyer–supplier relationship in MSMEs and SMEs
P Kumar, AK Kushwaha, AK Kar, YK Dwivedi, NP Rana
Annals of Operations Research, 1-28, 2022
62022
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