The role played by perceived usability, satisfaction and consumer trust on website loyalty C Flavián, M Guinalíu, R Gurrea Information & management 43 (1), 1-14, 2006 | 2710 | 2006 |
Opinion Paper:“So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice … YK Dwivedi, N Kshetri, L Hughes, EL Slade, A Jeyaraj, AK Kar, ... International Journal of Information Management 71, 102642, 2023 | 1720 | 2023 |
Perceived e‐service quality (PeSQ): Measurement validation and effects on consumer satisfaction and web site loyalty E Cristobal, C Flavian, M Guinaliu Managing service quality: An international journal 7 (3), 317-340, 2007 | 1456 | 2007 |
Consumer trust, perceived security and privacy policy C Flavián, M Guinalíu Industrial management & data Systems 106 (5), 601-620, 2006 | 1412 | 2006 |
Influencers on Instagram: Antecedents and consequences of opinion leadership LV Casaló, C Flavián, S Ibáñez-Sánchez Journal of Business Research 117, 510-519, 2020 | 1380 | 2020 |
The impact of virtual, augmented and mixed reality technologies on the customer experience C Flavián, S Ibáñez-Sánchez, C Orús Journal of Business Research 100, 547-560, 2019 | 1303 | 2019 |
The role of satisfaction and website usability in developing customer loyalty and positive word‐of‐mouth in the e‐banking services LV Casaló, C Flavián, M Guinalíu International journal of bank marketing 26 (6), 399-417, 2008 | 822 | 2008 |
Determinants of the intention to participate in firm-hosted online travel communities and effects on consumer behavioral intentions LV Casaló, C Flavián, M Guinalíu Tourism management 31 (6), 898-911, 2010 | 738 | 2010 |
The influence of corporate image on consumer trust: A comparative analysis in traditional versus internet banking C Flavián, M Guinaliu, E Torres Internet research 15 (4), 447-470, 2005 | 650 | 2005 |
The impact of participation in virtual brand communities on consumer trust and loyalty: The case of free software L Casaló, C Flavián, M Guinalíu Online information review 31 (6), 775-792, 2007 | 627 | 2007 |
Artificial Intelligence in FinTech: understanding robo-advisors adoption among customers D Belanche, LV Casaló, C Flavián Industrial Management & Data Systems 119 (7), 1411-1430, 2019 | 626 | 2019 |
The role of security, privacy, usability and reputation in the development of online banking LV Casaló, M Flavian, C, Guinaliu Online Information Review 31 (5), 583-603, 0 | 623* | |
Promoting consumer's participation in virtual brand communities: A new paradigm in branding strategy LV Casaló, C Flavián, M Guinalíu Journal of marketing Communications 14 (1), 19-36, 2008 | 617 | 2008 |
Intrinsic and extrinsic quality attributes, loyalty and buying intention: an analysis for a PDO product C Fandos, C Flavian British food journal 108 (8), 646-662, 2006 | 559 | 2006 |
Service robot implementation: a theoretical framework and research agenda D Belanche, LV Casaló, C Flavián, J Schepers The Service Industries Journal 40 (3-4), 203-225, 2020 | 510 | 2020 |
The role of perceived usability, reputation, satisfaction and consumer familiarity on the website loyalty formation process L Casaló, C Flavián, M Guinalíu Computers in Human behavior 24 (2), 325-345, 2008 | 492 | 2008 |
Understanding the intention to follow the advice obtained in an online travel community LV Casaló, C Flavián, M Guinalíu Computers in Human Behavior 27 (2), 622-633, 2011 | 472 | 2011 |
Do online hotel rating schemes influence booking behaviors? LV Casaló, C Flavian, M Guinaliu, Y Ekinci International Journal of Hospitality Management 49, 28-36, 2015 | 400 | 2015 |
Understanding interactive online advertising: Congruence and product involvement in highly and lowly arousing, skippable video ads D Belanche, C Flavián, A Pérez-Rueda Journal of Interactive Marketing 37 (1), 75-88, 2017 | 385 | 2017 |
Relationship quality, community promotion and brand loyalty in virtual communities: Evidence from free software communities LV Casaló, C Flavián, M Guinalíu International journal of information management 30 (4), 357-367, 2010 | 384 | 2010 |